Create a credit memo

Creates a new credit memo.

SecuritybearerAuth
Request
query Parameters
fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values custom_fields, created_by_id, updated_by_id, created_time, id, updated_time, credit_memo_number, state_transitions, description, account_id, total, subtotal, tax, document_date, exclude_from_auto_apply_rules, posted_by_id, state, balance, invoice_id, reason_code, amount_refunded, bill_to_id, billing_document_settings, currency

Example: fields[]=id,created_time
applied_to.fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values id, amount, billing_document_id, billing_document_type

Example: applied_to.fields[]=id,created_time
credit_memo_items.fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values custom_fields, created_by_id, updated_by_id, created_time, id, updated_time, amount, applied_to_item_id, price_id, discount_item, deferred_revenue_account, description, credit_memo_id, sku, name, purchase_order_number, quantity, recognized_revenue_account, remaining_balance, revenue_recognition_rule_name, service_end, service_start, accounts_receivable_account, on_account_account, subscription_id, subscription_item_id, tax, tax_code, tax_inclusive, unit_amount, unit_of_measure, subtotal, invoice_item_id, document_item_date

Example: credit_memo_items.fields[]=id,created_time
taxation_items.fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values custom_fields, created_by_id, updated_by_id, created_time, id, updated_time, amount, amount_exempt, tax_date, jurisdiction, location_code, name, sales_tax_payable_account, tax_code, tax_code_name, tax_rate, tax_rate_name, tax_inclusive, tax_rate_type, source_tax_item_id, amount_applied, amount_refunded, on_account_account

Example: taxation_items.fields[]=id,created_time
account.fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values custom_fields, created_by_id, updated_by_id, created_time, id, updated_time, auto_pay, account_number, bill_to_id, sold_to_id, billing_document_settings, communication_profile_id, crm_id, sales_rep, parent_account_id, payment_gateway, payment_terms, remaining_credit_memo_balance, remaining_debit_memo_balance, remaining_invoice_balance, remaining_payment_balance, sequence_set_id, tax_certificate, batch, tax_identifier, bill_cycle_day, description, name, currency, default_payment_method_id, enabled

Example: account.fields[]=id,created_time
bill_to.fields[]
Array of strings

Allows you to specify which fields are returned in the response.

Accepted values custom_fields, created_by_id, updated_by_id, created_time, id, updated_time, account_id, address, home_phone, first_name, last_name, email, work_email, nickname, other_phone, work_phone, mobile_phone, tax_region, other_phone_type, fax

Example: bill_to.fields[]=id,created_time
expand[]
Array of strings

Allows you to expand responses by including related object information in a single call. See the Expand responses section of the Quickstart API Tutorials for detailed instructions.

filter[]
Array of strings

A case-sensitive filter on the list. See the Filter lists section of the Quickstart API Tutorial for detailed instructions.
Note that the filters on this operation are only applicable to the related objects. For example, when you are calling the "Retrieve a billing document" operation, you can use the filter[] parameter on the related objects such as filter[]=items[account_id].EQ:8ad09e208858b5cf0188595208151c63

page_size
integer [ 1 .. 99 ]

The maximum number of results to return in a single page. If the specified page_size is less than 1 or greater than 99, Zuora will return a 400 error.

header Parameters
zuora-track-id
string

A custom identifier for tracking API requests. If you set a value for this header, Zuora returns the same value in the response header. This header enables you to track your API calls to assist with troubleshooting in the event of an issue. The value of this field must use the US-ASCII character set and must not include any of the following characters: colon (:), semicolon (;), double quote ("), or quote (').

async
boolean
Default: false

Making asynchronous requests allows you to scale your applications more efficiently by leveraging Zuora's infrastructure to enqueue and execute requests for you without blocking. These requests also use built-in retry semantics, which makes them much less likely to fail for non-deterministic reasons, even in extreme high-throughput scenarios. Meanwhile, when you send a request to one of these endpoints, you can expect to receive a response in less than 150 milliseconds and these calls are unlikely to trigger rate limit errors. If set to true, Zuora returns a 202 Accepted response, and the response body contains only a request ID.

zuora-entity-ids
string

An entity ID. If you have Multi-entity enabled and the authorization token is valid for more than one entity, you must use this header to specify which entity to perform the operation on. If the authorization token is only valid for a single entity or you do not have Multi-entity enabled, you do not need to set this header.

idempotency-key
string

Specify a unique idempotency key if you want to perform an idempotent POST or PATCH request. Do not use this header in other request types. This idempotency key should be a unique value, and the Zuora server identifies subsequent retries of the same request using this value. For more information, see Idempotent Requests.

accept-encoding
string

Include a accept-encoding: gzip header to compress responses, which can reduce the bandwidth required for a response. If specified, Zuora automatically compresses responses that contain over 1000 bytes. For more information about this header, see Request and Response Compression.

content-encoding
string

Include a content-encoding: gzip header to compress a request. Upload a gzipped file for the payload if you specify this header. For more information, see Request and Response Compression.

Request Body schema: application/json
required
account_id
string

Identifier of the account that owns the credit memo. Either this field or account_number is required when creating credit memos from a price(charge in the v1 API).

account_number
string

Human-readable identifier of the account that owns the credit memo. Either this field or account_id is required when creating credit memos from a price(charge in the v1 API).

description
string

An arbitrary string associated with the object. Often useful for displaying to users.

document_date
string <date>

The date when the credit memo takes effect.

reason_code
string

Reason for issuing this credit memo

invoice_id
string

The identifier of the invoice billing document from which this credit memo is created. Required when creating credit memos from an invoice.

transfer_to_accounting
boolean

Whether to transfer to an external accounting system.

object (CustomFields)

Set of user-defined fields associated with this object. Useful for storing additional information about the object in a structured format.

exclude_from_auto_apply_rules
boolean

Indicates whether to exclude this credit memo from the rule of automatically applying it to invoices.

currency
string

3-letter ISO 4217 currency code. This field is available only if you have the Multiple Currencies feature enabled and are creating a credit memo from a charge.

Array of objects (CreditMemoItemCreateRequest)

Information of all credit memo items.

apply
boolean

Whether to automatically apply the billing document upon posting.

post
boolean

Whether to automatically post a billing document after it is created.

Responses
201

Default Response

400

Bad Request

401

Unauthorized

404

Not Found

405

Method Not Allowed

429

Too Many Requests

500

Internal Server Error

502

Bad Gateway

503

Service Unavailable

504

Gateway Timeout

post/credit_memos
Request samples
application/json
{
  • "account_id": "8ad08ccf8437067601843a7af4e75ac8",
  • "description": "new credit memo",
  • "document_date": "2022-11-21",
  • "invoice_id": "8ad0950c8455ccf901846413677a40f9",
  • "reason_code": "Charge Dispute",
  • "items": [
    ]
}
Response samples
application/json
{
  • "id": "8ad0855184d191a70184d4ccc64079c5",
  • "credit_memo_number": "CM00000600",
  • "account_id": "8ad08ccf8437067601843a7af4e75ac8",
  • "created_by_id": "2c92c0946a6dffc0016a7faab604299b",
  • "updated_by_id": "2c92c0946a6dffc0016a7faab604299b",
  • "created_time": "2022-12-02T13:45:00-08:00",
  • "updated_time": "2022-12-02T13:45:00-08:00",
  • "exclude_from_auto_apply_rules": false,
  • "state_transitions": { },
  • "state": "draft",
  • "invoice_id": "8ad0950c8455ccf901846413677a40f9",
  • "description": "new credit memo",
  • "reason_code": "Charge Dispute",
  • "remaining_balance": 100,
  • "total": 100,
  • "subtotal": 100,
  • "tax": 0,
  • "document_date": "2022-11-21",
  • "amount_refunded": 0
}