Sales Operations Compensation Analyst

United States, Remote

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Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. 

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!


Sales Operations is the heartbeat of Zuora’s tier-one Field Sales team. With an innovative operational infrastructure and enablement cadence, we empower our front-line sales team to systematically sell better, faster, and more efficiently as they partner internally and externally with our customers, prospects, and ecosystem partners. So, it’s no surprise we strive for operational excellence in all that we do. 


Provide transparency, guidance, and support to the sales reps, senior management, and regional business/HR partners globally to apply compensation expertise and sound compensation principles, best practices and appropriate guidelines.


  • Implement and administer commissions plans for the sales teams and sales support teams
  • Assist with monthly compensation processes and ensure timely commission submission within existing deadlines
  • Work with other sales ops business partners to roll out compensation plans to existing and new hires on a monthly basis.
  • Support any commission calculation-related inquiries and exceptions, including disputes and help drive timely resolution
  • Provide Finance and Sales leadership with accurate attainment and earnings reporting for both sales and sales support roles
  • Maintain up to date documentation of our policies and process to ensure the company’s compensation strategy is well understood
  • Work closely with sales operations, finance, sales and HR leaders to identify and resolve issues.
  • Ad hoc reporting requests



  • 1 yr in a sales commission analyst role, applying critical thinking to develop and manage commission
    plans and quota assignments; or 2+ years in a business analyst or similar role
  • 1+ years’ experience in sales strategy, sales operations, business analyst, or financial analyst role.
  • Experience building and managing complex spreadsheets/googlesheets with complex formulas
  • Possess deep understanding of comp plan metrics and functionality – e.g. accelerators, modifiers, spiffs,
  • Deep knowledge of customer relationship management tools (e.g. Salesforce) and platforms.
  • Exceptional problem-solving skills, with a solid ability to drive towards action and impact.
  • Proven experience working cross-functionally with various stakeholders, including Sales, HR, and
  • Experience working in a dynamic setting while maintaining accuracy and delivering against deadlines
  • Excellent written and verbal communication skills with strong attention to detail
  • Experience in Xactly or similar compensation software
  • Bachelor’s Degree in related field preferred


Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) 

Apply now

Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!



Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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