Sales Engineer (Italy)

Remote

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OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customisation, not generalisation. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

THE OPPORTUNITY

Zuora Sales Engineers work in the field, hand in hand with Zuora Enterprise/Strategic Account Executives to close business.  At Zuora, the company mission for a Sales Engineer is to achieve a technical win over all competition and demonstrate how Zuora will allow the world’s largest companies to grow and become successful in The Subscription Economy. 

As a Senior Sales Engineer, you will get the unique opportunity to work with an enviable range of Enterprise/Strategic customers as we continue to grow our regional business.

RESPONSIBILITIES

  • Work closely with the Sales Team in being the technical subject matter expert for Zuora and its application in the customers business and IT landscape.
  • Analyse and understand customers objectives and the current business and technical situation in respective context of the customer engagement.
  • Manage the technical selling within the customer engagement sales process by meeting the customers decision criteria and differentiating against any competition.
  • Create use case specific product demonstrations mapped to customers strategic objectives to address their business issues and show business value.
  • Conduct presentations and workshops to decision makers and C-Level audiences on the Zuora platform.
  • Create and contribute to RFX’s, Value Propositions, Value Assessments and PoCs as needed within each customer engagement.
  • Coordinate and lead close collaboration with Zuora Professional Services or partners in overall design and implementation approach through to technical closure.
  • Create and contribute to reusable assets, demos, architectures and solutions to share across the team.
  • Responsible for technology transfer to other SEs within your region and be a front line liaison on customer feature requirements and recommendations into Product Management.
  • Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

WHO YOU ARE

The ideal candidate wants to be the go-to technical consultant for companies transitioning to the Subscription Economy. You’ll have technical / business experience in a client facing role, such as pre-sales or consulting, and must be self-motivated with a strong desire to learn and become an expert on the entire quote to cash cycle for modern recurring revenue enterprise businesses.

  • 8+ years relevant experience in complex technical enterprise/strategic sales or IT business consulting preferably in similar or related solutions.
  • Familiarity with quote to cash processes and supporting SaaS or related Cloud technologies.
  • Understanding of subscription / recurring billing and respective challenges is highly desired.
  • Understanding of the digital transformation agenda within modern businesses.
  • Strategic thinker with the ability to build and present robust product demos and compelling visions, combined with excellent written and verbal communication skills needed to develop customer relationships by listening to, understanding and anticipating customer needs (Business and IT).
  • Demonstrated strong consultative skills. Comfortable presenting to a variety of audiences as diverse as CIOs, Sales Operations, CFOs and Finance teams, COOs, CEOs and Line of Business Managers.
  • Experience in process analysis and solution architectures.
  • Comfortable working in an entrepreneurial, high growth and pressurised environment.
  • Proven time management skills in a dynamic team environment.
  • Inquisitive, passionate and able to grasp new technology concepts quickly and think creatively. 
  • Strong story-telling and value selling skills.
  • Willing and able to travel occasionally.

B.S. in Engineering / Computer Science or a related technology field is strongly preferred.

 

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

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Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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