Deputy General Counsel, Compliance and Litigation

United States, Remote

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ZUORA

Zuora (NYSE: ZUO) is a growth SaaS company whose leading cloud-based subscription management platform helps over 1,000 companies around the world launch and grow their subscription businesses, engage with customers in new and ongoing ways, and become part of the fast-growing Subscription Economy®. 

At Zuora, every employee is a “ZEO” (CEO of their own career). Our culture is not an empty branding effort – people come to work at Zuora because it is an empowering and respectful place, filled with smart, curious, caring and customer-focused people. Zuora also supports its communities, including with “Zuora for Good” (dedicated corporate funding for charities). Our CEO, Tien Tzuo, is a visionary and transparent leader and author, with 97% support on Glassdoor, who has attracted an experienced and diverse leadership team. Zuora offers flexible work arrangements, and has offices in Silicon Valley, Atlanta, Boston, Denver, London, Paris, Beijing, Sydney and Tokyo. 

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. 

THE LEGAL TEAM

Zuora Legal is a world class team of smart, empathetic people, who apply their tremendous legal expertise and business acumen in collaborative and agile ways. We focus on Zuora’s most important legal issues, do the right thing, simplify complicated issues, and support, respect and enjoy each other. 

THE ROLE

An expert, agile, practical, business-focused attorney and leader to provide advice and cross-functional support for Zuora Compliance priorities, including privacy and security and HR advice, as well as management of litigation and investigations. 

The Deputy General Counsel, Compliance and Litigation reports to the Chief Legal Officer, and has responsibilities that include: (i) providing advice and support and identifying priorities, programs and remediations for Zuora’s global Compliance strategy; (ii) developing collaborative and influential relationships with Product, Information Security, IT, HR and the Finance and Internal Audit teams; (iii) working collaboratively with Legal colleagues, address Legal compliance priorities, including with respect to privacy and security-related Commercial terms, Product priorities and other risk management efforts; (iv) managing litigation, conducting internal investigations and optimizing internal processes; and (v) effectively managing people and a budget. 

This role can be remote or in person at the option of the successful candidate. There is some opportunity to travel (<10%), especially in support of developing relationships with business partners and Legal teammates. 

The CLO has a track record of and commitment to mentorship, career development, empathy, team building and psychological safety. 

The pay and benefits are highly competitive and commensurate with this important role. 

RESPONSIBILITIES 

  • Develop influential relationships, mutual trust and collaborative partnerships within the Information Security, Product, HR, and the Finance and Internal Audit teams, as well as with Legal teammates, and other business partners. 
  • Assess, develop, and advance Zuora’s global Compliance strategy, including ongoing identification, triage and simplification of the most significant worldwide Legal risks in light of Zuora’s Product and go-to-market strategy; development of interesting programs, trainings and self-service content to effectively promote compliance in ways that are tailored to the Zuora audience; and working cross-functionally to simplify and refine compliance-related process controls, such as for vetting of international partners and breach response. 
  • Respectfully lead, motivate and manage in-house and outside counsel to efficiently execute the Compliance strategy.
  • Provide expert and practical advice and support to business partner leaders and teams. 
  • Manage litigation and investigations, collaborate with Legal colleagues, including on privacy and security compliance and M&A diligence support. 
  • Develop and maintain an understanding of Zuora’s business, product roadmaps, go-to-market strategy and competition.
  • Implement practical strategies to support IP protection and ensure fair investigation processes. 
  • Implement and communicate best practices and process automation. 

COMPETENCIES/PERSONAL TRAITS

  • Ethical in all dealings. 
  • Excellent judgment.
  • Ability to influence and earn respect across functions and at all levels, including through:
    • Legal expertise and concise communications; 
    • Empathetically learning about the business goals, pressures and priorities of other teams and looking at things from their perspective;
    • Maintaining a positive attitude and persistence to overcome challenges; and
    • Being a problem-solver, a constructive resolver of conflicts and someone who proposes business-oriented solutions to complex problems. 
  • Strong engaging leader with the presence and ability to engage with leadership, manage effectively and inspire colleagues. 
  • Highly collaborative person who works and communicates effectively and respectfully across all functions, cultures, and organizational levels. 
  • Agile and process-oriented; ability to simplify, iterate, automate and operationalize workflows.  
  • Extensive working knowledge of applicable laws and regulations.
  • Strong organizational skills, and able to effectively prioritize multiple complex concurrent issues in a fast paced matrixed environment. 

EDUCATION / EXPERIENCE

  • 10 years or more of relevant law firm and/or legal department experience.
  • JD or equivalent from an accredited law school; licensed to practice law in at least one U.S. jurisdiction.
  • Demonstrated in-house experience advising and providing practical solutions to the management of privacy, security, HR and other compliance risks, as well as litigation and investigation experience.
  • Experience with SaaS and data analytics are a plus.

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. 

Apply now


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

 

 

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