Technical Consultant

Redwood City, CA, United States

Apply now

The Technical Solution Consultant has a high proficiency in translating business problems into solutions leveraging the out of the box configuration capabilities of Zuora as well as technical solution based on Zuora APIs, data exports and loads and advanced configuration. Should always ensure that solution provided is delivering business value. Ideal candidate has 1 to 4 years of experience in implementing and integrating software solutions, ideally in Billing, CRM or ERP domains. 

The Technical Solution Consultant manages multiple complex tasks and priorities while maintaining the ability to engage with team members and clients in a professional and timely manner. He/she maintains control during challenging project situations and exudes confidence to other team members and the client.  Communicates professionally and in the correct business form with team members and clients. 

Will serve as the primary/sole technical consultant for small projects and less complex mid-size projects. As experience increases, he/she will assume responsibility for being the sole consultant on more complex projects or for large deliverables on complex Enterprise and Mid-Market projects. 

Through individual actions and on a day to day basis, the Technical Solution Consultant will demonstrate a clear understanding of Customer Success. This means developing technical solutions to solve business problems and not simply code. He/she will develop a proficiency in identifying when a technical solution may not solve a business problem and therefore puts business value at risk. 

The Technical consultants will carry out the following activities:

  • Run Technical training or lead technical deep dives with the Client
  • Configure Zuora to fulfill use cases
  • Identify areas of complexity and propose technical solutions
  • Independently own development projects through all life cycle phases (Java, PHP, Ruby, .Net and Python)
  • Collaborate on several, concurrent projects, which could include coding and design, coordinating new releases or documenting projects
  • Provide the client with the expertise on the Zuora API, integration technical best practices, data export and load, including guidance and support for data migration activities
  • Develop and test programs that are easily maintainable.
  • Will review the work done by the Client or by an implementing Partner in order to provide guidance, feedback and anticipate issues
  • Work with your Solution Architect and other team members to ensure proper application of all phases of the systems development life cycle (SDLC), and that completion dates are met
  • 20-40% travel is required, depending on client expectations 

Qualifications: 

  • Bachelor's or Master’s degree in Computer Science, Computer Engineering or a related major
  • Previous consulting experience implementing software solutions a plus!
  • Excellent communication skills (verbal and written)
  • Must have a solid understanding of object oriented technologies to develop software applications  (java, python, ruby on rails, APEX, .net, C#)
  • Ability to accurately scope, plan and estimate the level of effort for tasks
  • Demonstrated strength with complex problem decomposition
  • Ability to work well with a team of highly talented software professionals in a rapid development environment
  • Experience in an Agile development environment preferred
  • Working knowledge of system development life cycle methodologies
  • APEX quoting experience is a plus
  • Salesforce experience is a plus

Apply now


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

 

 

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

Read the Life at Zuora Blog

Choosing to Challenge, Today and Everyday at Zuora

Zuora’s executive team shares their insights on how we can “Choose to Challenge”...

Read more  

Choosing to Challenge, Today and Everyday at Zuora

C-Crets to Advocating for Yourself at Work

Four steps everyone can take to guide their career to the next level while maint...

Read more  

C-Crets to Advocating for Yourself at Work

Highlights from the Subscription Experience 2021

The global Subscribed experience goes virtual in our first ever Subscription Exp...

Read more  

Highlights from the Subscription Experience 2021

Connect with us

All about relationships. Let’s connect!