Software Engineering Manager

Beijing Shi, China

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We are a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

 

As a Software Engineering Manager responsible for the Zuora Billing Infrastructure team, your overall goal is to lead a crucial system and infrastructure level engineering team and help us scale to the next level. Specific responsibilities include:

  • Leading by example with respect to code quality, testing and documentation
  • Thriving in ambiguous environments and being passionated about figuring out technical solutions to complex problems
  • Continuously refining the team's ability to set clear priorities, estimate effort and set accurate expectations regarding delivery dates
  • Moderating the collaboration between team members and senior engineering leaders on the design and implementation of new architectural patterns
  • Identifying ways to improve the tools and processes that the team uses to build, test and release code
  • Identifying individual career goals and working closely with each team member to achieve them
  • Managing team dynamics and inspiring collective morale
  • Fostering a strong culture of customer empathy, encouraging the team to focus first on solving customer problems

 

As a Software Engineering Manager at Zuora, you must be able to hold your own in technical discussions, and the ability and desire to do at least some coding.

 

Requirements 

  • 7+ years experience building software products, particularly high-scale distributed web applications
  • 2+ years experience managing teams of at least 5 other engineers
  • Solid understanding of JVM and database(both relational database and NoSQL) technology.
  • Strong cross functional communication and collaboration skills
  • Working knowledge of API design and distributed backend systems
  • Proven track records in building and deploying high-scale distributed systems in a cloud native world.

 

Bonus Points

  • Experience with public cloud platforms (AWS preferred)
  • Knowledge of DevOps philosophy and Infrastructure as Code (e.g. Terraform, CloudFormation)
  • Strong understanding of containerization (e.g. Docker, Kubernetes)

 

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. 

 

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

 

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. 

 

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. 

To learn more visit www.zuora.com

 

#LI-EW1

 

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You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

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