Program Manager

Chennai, Tamil Nadu, India

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Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora® platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Beijing, Sydney, Chennai and Tokyo.

Qualifications

  • 5-8  years of experience and minimum 3 +  years of experience working directly with the Product engineering, Product management and Program Management team.
  • Highly proficient  in written and verbal communication skills effective with business and technical audiences
  • Hands-on experience with managing multiple programs, Strategy planning, prioritization, budgeting & execution.
  • Solid experience of building of “Start-up to Scale” 
  • Strong data driven analytical thinking  to influence strategic technical decisions. 
  • Proven problem solving skills with a track record of dealing with large, complex problems
  • Experience collaborating across time zones and cultures to achieve success as a member of a multidisciplinary team
  • Experience with SaaS applications are a plus
  • Must be able to thrive in a very fast-paced and constantly changing environment
  •  Nice to have – Experience of working with Indian start-up & Unicorns + worked with consulting companies like BCG, Bain and Mckinsey. 
  • Bachelor’s degree or MBA from premium institutes in India or overseas (IIM, ISB)

Responsibilities 

  • Manage multiple strategic programs across organizations to drive growth, innovation & optimization.
  • Proactively identify, communicate, and track risks and mitigations regularly, including contingency plans where necessary
  • Communicate effectively with technical and non-technical stakeholders
  • Comfortable managing IT or Non-IT programs to make sure they deliver on time, on-budget and meet quality metrics. 
  • Drive planning and execution with initiative owners with agility.
  • Lead and implement process improvements (change management) while managing active programs
  • Ensure proper data collection and monitoring tools and dashboards are in place to measure OKRs & effectiveness of the team.
  • Facilitate the development of collaborative cross-team dependency solutions
  • Sharp focus on execution of strategy to drive desired outcomes. 

Apply now


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No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

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