Product Manager

Chennai, Tamil Nadu, India

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Product Manager

Customers have changed. In the new Subscription Economy® (a phrase coined by our CEO, Tien Tzuo) customers are happier subscribing to the outcomes they want, when they want them, rather than purchasing a product with the burden of ownership. We believe that one day, every company will be part of the Subscription Economy.

Zuora’s leading SaaS subscription relationship management platform helps enable businesses in any industry to launch or shift products to a subscription model and open new revenue streams. Our growth story is far from over and our Product organization is pivotal in sustaining our rapid growth across the globe. We’re looking for a highly collaborative Associate Product Manager who can help deliver mission critical solutions all the while thinking about scale, performance, compatibility and extensive downstream impacts.

As a Product Manager, you’ll work cross-functionally with our field organization and customers to understand their needs and help define our product strategy and roadmap. You’ll help drive product design, from both an API and UI perspective; working with our engineering teams to bring the product to life. You’ll have the satisfaction of seeing solutions through delivery and customer adoption – obsessing about the user experience every step of the way. But, perhaps best of all is the opportunity to solve challenges in an entirely new space and truly learn how to become an effective Product Manager. 

 

What you’ll do & achieve:

  • Become an expert in Zuora’s strategic and competitive positioning and develop a thorough understanding of our products from ideation through development, launch, growth and success
  • Uncover customer and prospects’ needs, define and prioritize requirements by preparing and conducting customer interviews, contextual inquiries, focus groups and design workshops
  • Align diverse teams (engineers, designers, analysts, marketers, partners and operations) towards a shared vision
  • Create maximum impact for deliverables based on data analysis, market research and usability studies
  • Apply creative solutions, lead the work and help write the blueprint in an ever-evolving environment
  • Assist in building Billing capabilities, increase customer value delivery by integrating state of the art platform solutions and simplify billing operations for our customers by optimizing workflow and user experience.
  • Help oversee your team’s roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels

 

What you’ll need to be successful:

  • At least 3+ years of relevant, hands-on product management experience and demonstrated success at leading enterprise software SaaS companies
  • A deep love and understanding of technology and the ability to learn new concepts and technologies quickly
  • Ability to collaborate, build relationships, be persuasive and influential within and across diverse groups such as customers, developers, consultants and sales personnel
  • Excellent written and verbal communication skills as well as organizational skills including task prioritization and effective time management
  • Strong analytical skills demonstrating good judgment and problem-solving ability
  • Passion for Zuora’s vision of the The World Subscribed and our mission to enable all companies to be successful in the Subscription Economy

 

About Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

At Zuora, every employee is the CEO of their career and leading our mission are over 1,000 passionate and innovative ZEOs. ZEO Culture isn’t an empty branding effort. We take it very seriously and we have a daring desire to do things differently. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all. 

To learn more visit www.zuora.com

 

Apply now


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

 

 

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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