OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed). 

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).

Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage. 

Here at Zuora we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the subscription economy. This is your chance to get in on the ground floor with a company that is poised for success, and set on a trajectory for huge growth. 

Are you interested in solving complex business problems with cutting edge technologies, designing generic solutions for wide-ranging business requirements and building mission-critical SaaS systems to be used by large Enterprise companies? Are you inspired to see how Zuora is innovating and powering the Subscription Economy?

Come and join Zuora Engineering!

As a Software Engineering Manager at Zuora, your overall goal is to help your team stay productive and engaged.  Specific responsibilities include:

• Leading by example with respect to code quality, testing and documentation
• Continuously refining the team's ability to set clear priorities, estimate effort and set accurate expectations regarding delivery dates
• Moderating the collaboration between team members and senior engineering leaders on the design and implementation of new architectural patterns
• Identifying ways to improve the tools and processes that the team uses to build, test and release code
• Collaborating with Product Managers to contribute to product design as they work with the team to deliver product features
• Working with our Documentation, Support and Customer Success teams to provide help, fix customer-reported bugs and handle escalations
• Identifying individual career goals and working closely with each team member to achieve them
• Managing team dynamics and inspiring collective morale
• Fostering a strong culture of customer empathy, encouraging the team to focus first on solving customer problems
• Participating in the process of locating, screening and interviewing engineering candidates

To be successful in this role, you must be able to hold your own in technical discussions. The ability and desire to do at least some coding is a plus, however, you play as an enabler rather than a leading role in the technical and product design process.

Requirements

• 10+ years’ experience building software products, with at least 5 years building application on the Dynamics / Power Platform
• 3+ years managing teams of at least 4 other engineers
• Strong practical knowledge of Microsoft Dynamics CE, Power Apps, C#, AppInsights, Azure Dev Ops, and the Power Platform
• Past experience with CPQ products s a big plus
• Experience building software products, particularly multi-tiered or distributed web applications is a big plus
• Shipping a 3rd party PowerPlatform application is a big plus
• Working knowledge of API design and distributed backend systems
• Proven track records in owning and delivering commercial software products
• Excellent communication skills, Innovative thinking and can-do attitude.

About Zuora 

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.