Database Engineer

Costa Rica, Remote

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OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. 

In the old world (let's call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today's new era, it's all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers' needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

THE TEAM:

Zuora’s engineering team is focused on building and delivering world class SaaS Products and Services for our customers. We are looking for Database Engineers (DBE) to join our talented team. Our DBE team is responsible for designing, building, maintaining and scaling MySQL and similar database instances across AWS and Azure cloud environments with quality.

WHAT YOU'LL ACHIEVE

  • Partner with Engineering teams in design reviews to ensure no compromise to the security, integrity or quality of the underlying data structures for new functionality
  • Maintain high security and ethics, adhering to regulatory compliance such as PCI and SAS70/SSAE16 with respect to data storage, management, and access 
  • Drive fully automated processes to establish trends in data growth and forecast capacity needs 
  • Design and deliver data migrations and database upgrades and ensure automation is keeping up with our ever increasing database growth 
  • Ensure all databases and processes follow best practices including installation, configuration, replication, backups, and performance tuning 
  • Work with the various Engineering groups and ensure database changes are in-line with operational standards and meet the strategies needed to scale
  • Participate in on-call responsibilities, including at the database and storage tier.

WHAT YOU'LL NEED TO BE SUCCESSFUL

  • 5+ years of experience as a MySQL DBA
  • Experience in Snowflake performance tuning, usage/utilization monitoring 
  • Drive best practices in monitoring databases with the ability to identify key performance indicators and put facilities in place to alarm on-call personnel for actionable events.
  • Expertise in various MySQL replication technologies including when to use one method over another, limitations, and alternatives 
  • Fluency in horizontally scaling database infrastructures (MySQL clustering, Oracle RAC, Snowflake high-available architecture) 
  • Strong track record at implementing automated solutions for database operations, including failover, schema changes and sharding to name a few using technologies such as Ansible, Puppet, Jenkins, Terraform
  • Experience with on-call and customer incident investigations and root cause analysis at database and storage tiers.
  • Excellent coding skills using Python

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but every employee is empowered and supported to be the 'ZEO' of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Apply now


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

 

 

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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