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Cloud Cost Analyst

Costa Rica, Remote

Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.

Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.

Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.

Our mission: to power the world’s best companies to win in the Subscription Economy.

The Cloud Cost Analyst is responsible for the planning and implementation of Cloud strategies for services within our various Cloud environments including guidance on deployment best practices, governance and cost-management policies.  This also includes coordinating the design and implementation of software and tools to support those best practices. 

The ideal candidate is an independent leader with strong technical skills and great collaboration skills needed for rolling out changes and governance policies across engineering and operations teams for Cloud implementations, with emphasis on AWS Cloud offerings.  This person will work closely with our finance, engineering and Techops groups to optimize and report on our AWS spend.


  • Define and maintain Cloud strategy around services architecture, tagging standards and governance, and tools and services to create efficient Cloud operations
  • Work with engineering, operations and devops teams to design and deploy dynamically scalable, highly available, fault-tolerant, reliable, and cost effective solutions on Amazon Web Services
  • Manage data and cost goals on AWS spend and create executive reporting cadence which keeps our leadership and executive informed on progress on AWS cost goals
  • Manage, and maintain tools to automate operational processes, backups, ensuring AWS service offerings provide highly available services
  • Work with Governance and Security teams to implement Cloud service best practices
  • Manage, and maintain a suite of tools to automate operational processes and govern AWS resources
  • Continually research and roll out new features for engineering teams to use allowing for efficient and scalable architectures for their AWS services
  • Central point of contact for questions related to AWS services, best practices and governance
  • Give guidance and recommendation on AWS Reserved Instance best practices and purchases working with our technical and finance teams
  • This person must be familiar with standard concepts around tagging standards, rightsizing best practices, infrastructure-as-code practices, and elastic architecture designs.


  • Candidate must have 5+ years experience 
  • Minimum 2 years of experience with Amazon Web Services; Good knowledge of most widely used AWS services offered
  • Strong written and verbal communication skills
  • Cloud metrics and cost tool experience required
  • Strong experience with multiple AWS services beyond traditional IaaS
  • AWS services experience required primarily from a governance perspective
  • Kubernetes experience preferable
  • BS/MS degree in Computer Science, Engineering or a related subject


  • Competitive compensation, company equity, and retirement programs
  • Medical, dental and vision insurance
  • Paid holidays and “wellness” days and company wide winter break
  • Generous, flexible time off 
  • 6 months fully paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

*Specific benefits offerings may vary by country


About Zuora 

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to

Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!



Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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