Cloud Architect

Remote

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We are only accepting applications from candidates based in the USA and authorized to work in the USA.  The person hired for this position will be expected to perform work within the United States. 

 

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

THE TEAM

Zuora’s TechOps teams are responsible for Data Center and Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more – for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.

YOUR MISSION: Build the most scalable, robust and efficient SaaS billing infrastructure on the planet

THE OPPORTUNITY (AKA: Why you want this role over any other out there) 

You will own the cloud infrastructure architecture to support the billing operations of some of the world’s largest global companies. With our transition to full cloud operations nearly complete, we now have the opportunity to step back and examine our end-to-end infrastructure—let’s leverage the latest in cloud-native architectural approaches and figure out how to get that in place. This is an incredible opportunity to push yourself technically and to develop your ability to lead an organization through change.

OUR TECH STACK: Java, Spring, Rest API, Microservices, Kafka, NodeJS, AWS, Kubernetes, Terraform, Python, AngularJS

WHAT YOU’LL ACHIEVE

  • Transition Zuora to a cloud-native architecture
  • Simplify our infrastructure—we support a small number of cloud services at incredible scale and we are darn good at it
  • Speed up innovation—production needs to be tight, but at the same time we need to allow engineering teams to experiment with new technologies and approaches to better serve our customers needs
  • Improve engineering efficiency—they are raving about what you have accomplished

WHAT YOU’LL NEED TO BE SUCCESSFUL

  • You know how to scale a cloud architecture and whilst you have done this a few times already, you are wise enough to know that context matters
  • You have deep experience with the core AWS offerings and wide experience with other AWS features
  • You are highly skilled at building relationships with engineering teams and shepherding architectural changes from inception to production implementation
  • Experience architecting a large-scale enterprise SaaS platform
  • Billing and/or ERP domain experience is highly desirable

 

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

 

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. 

Apply now


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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All about relationships. Let’s connect!