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Identity Access Management Analyst

Chennai, Tamil Nadu, India


Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. 

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the bestselling book Subscribed).              

We are looking for a self-motivated, enthusiastic Access Analyst to join our team.  This individual will administer user access on a variety of systems and applications.  The primary responsibilities include seeking and documenting approvals, creating, modifying and revoking user access and ensuring that our security and compliance standards are met. Our ideal candidate will have excellent technical and communication skills, solid customer service experience, and a strong compliance and security mindset.

What You'll Be Doing:

  • Manage user access to applications across multiple platforms and technologies, including
    • Creating and deleting user accounts
    • Assigning and revoking application access rights
    • Managing password resets
  • Collaborate with IT and business stakeholders to gather requirements for access provisioning and ensure that access requests are properly authorized and documented
  • Troubleshoot access-related issues and provide timely resolution to users
  • Creating and documenting Role Based access profiles for user personas based on position requirements
  • Responsible for managing and maintaining data integrity and consistency within Active Directory, OKTA and other enterprise systems
  • Adhere to industry best practices for identity technologies and processes
  • Conducting, supporting and participating in in both internal and external audits 
  • Develop and maintain documentation related to IAM user access processes and procedures
  • Monitor IAM system logs and perform regular audits to ensure that access rights are appropriate and in compliance with regulatory requirements
  • Participate in IAM-related projects, including system upgrades, integrations, and migrations
  • Maintain compliance with IT Security policies, procedures, and SOX controls

What You Need for this Position

  • Strong security and compliance mindset
  • Must have at least 3-5 years experience in Identity and Access Management/Access Control or related position in a publicly traded (SoX) company
  • Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely
  • Experience with administering Google Suite and Okta accounts
  • Candidate should have a solid understanding of information security policies, standards, and industry leading practices
  • Self-starter; adaptable to change; motivated to set personal and program goals and proactively track performance against goals and initiatives
  • Willingness to learn new technology, tools and create new processes to meet control objectives

Education and Certifications

  • ISACA or ITGI Certification a plus


Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!



Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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