Senior Manager, Data Analytics

Redwood City, CA, United States

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OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed). 

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

The Zuora Corporate Data Team drives the overall vision of a “Company Powered by Data”.  The team's mission is to enable all other teams to manage and use data effectively to be more productive and make better decisions, by supporting data governance across the organization and by providing high-quality data sets and metrics through self-service tools.  

YOUR MISSION

As Senior Manager for Corporate Analytics on the Corporate Data team, you will enable the work of data analysts on teams across the company, ensuring that the standard data sets, documentation, and tools provided by the Corporate Data team are widely adopted and continuously evolving to meet business needs.

THE OPPORTUNITY

As an experienced data analyst and manager, this role is an opportunity for you to go beyond directly building and maintaining dashboards.  You will play a strategic, cross-functional role that scales reporting, analytics, and ultimately data driven decision making across the entire organization.

WHAT YOU’LL ACHIEVE

As our Corporate Analytics leader, you will be instrumental to the following outcomes:

  • Analysts and business users coalesce around a unified corporate data model for reporting on all key facets of the business, including pipeline, bookings, revenue, subscribers, products, and people.
  • The Corporate Data team effectively manages the product lifecycle for a comprehensive catalog of curated data sets, including problem definition, research, prioritization, implementation, continuous validation, publication to BI tools, and support.
  • The Corporate Data team enables secure, widespread adoption of our standard BI tools.
  • Analysts across the company are integrated into the design and development of our own analytics products and share knowledge and best practices regarding the role of analytics in a high-performing subscription business.

WHAT YOU’LL NEED TO BE SUCCESSFUL

  • Passion for data and analytics, acquired over at least 5 years of relevant work experience
  • Deep empathy for business analysts, managers, and executives, particularly with respect to their reliance on accurate, timely data to make better decisions
  • Pragmatic attitude for extracting insights from imperfect sources
  • Artful skill designing flexible, scalable data sets that don't just support a single dashboard, but instead unlock multiple avenues of presentation and analysis
  • Desire to nurture the growth and success of others, demonstrated by at least 3 years of direct management experience

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

#LI-EM1

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Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!

 

 

Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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