Senior Data Analyst

United States, Remote

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Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).


At Zuora, data is a key strategic pillar for operating our business.  All our teams rely on accurate, timely data to measure and improve outcomes, including building better products, improving the customer experience, optimizing the sales process, and ultimately increasing the overall value we deliver to our customers.

The Zuora Corporate Data Team drives the overall vision of a “Company Powered by Data”.  The team's mission is to enable all other teams to manage and use data effectively to make better decisions, by supporting data governance across the organization and by providing high-quality datasets and metrics through self-service tools.  


As Senior Data Analyst on the Zuora Corporate Data Team, you'll have the opportunity to support Zuora's vision for data:

  • Working cross-functionally to define and implement policies for data governance, including protocols and controls for creating and updating data, change management 
  • Computing metrics and KPIs related to corporate finances, internal processes and product usage, to help executives track the state of the business is real time
  • Curating a shared corporate data model that helps all teams to foster collaboration and communication about customers, products and end-to-end processes
  • Working with engineers to implement continuous monitoring and validation of data quality
  • Working with the team and with end users to design effective reports and visualizations for a wide variety of use cases

Specific skills that you'll have a chance to learn and refine include:

  • Complex SQL for data transformation and for analytics, acquired over at least 5 years of relevant work experience
  • Time series analysis for understanding trends
  • Basic statistical analysis, particularly for monitoring data quality

As a data analyst, advancing your career depends on much more than your ability to solve isolated technical problems.  Joining the Corporate Zuora Data Team will also give you the opportunity to develop the whole range of skills you need to scale your effectiveness as a product builder and organizational leader:

  • Working directly with end users in a variety of different roles to understand business requirements and identify appropriate technical solutions
  • Writing design and implementation documentation
  • Running a transparent, predictable software delivery lifecycle, including planning, testing and release management

Successful candidates for this position should be able to demonstrate a solid foundation as data analysts, aptitude for building data products, excellent communication skills, and a strong desire to learn.  Desirable previous experience includes:

  • management consulting
  • building data products (such as the analytics features of a business application) for external customers
  • supporting internal customers as part of a BI or data team
  • performing the role of technical business analyst on a finance, sales, marketing or “growth” team

*We are only accepting applications from candidates authorized to work in the USA.  
The person hired for this position will be expected to perform work within the United States. We are unable to sponsor any type of work visa for this role.


Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to


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Let’s do this.

You’re unique and we’re on a journey – so let’s embark on a unique journey together. We encourage you to apply to all roles that utilize your skills and ignite the passion within you.

No matter where you’re located, or which team you work on, you’ll be part of a group of people working together to build a better world: The World Subscribed.

Go ahead and apply!



Get to Know Us

Go ahead, take a look inside #ZEOLife. Meet our ZEOs and learn what it’s like to be a part of our team.

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