The Unbundling of the Automobile

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Appropriately enough, the first mobile phones were car phones. Lars Magnus Ericsson (yes, of that Ericsson) developed the first car phone prototype in… Read More

More Inclusive Economies

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This week I’m very happy to chat with Zuora’s new Chief Diversity Officer, Valerie Jackson. Valerie has been leading inclusion and talent initiatives in global… Read More

Twilio & Customer Signals

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Last week Twilio spent $3.2 billion in stock to buy Segment, an API platform that helps companies make sense of their customer data. Twilio wants… Read More

Every Day is Prime Day

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Last week, Amazon announced that Prime Day this year will be October 13-14th, and the retail industry cheered. For those not following along, Amazon’s… Read More

Lessons from Quibi’s Streaming Service

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Six months after launching, Jeffrey Katzenberg’s short-form video streaming startup Quibi is now “exploring strategic options,” including a possible sale, according to the Wall… Read More

Apple One Steals the Show

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It sure seems like everyone is expecting me to comment on Apple this week. Happy to oblige! So what was the highlight of Tuesday’s virtual… Read More

The 40-Year College

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Welcome to the weirdest back-to-school season of our lifetimes. If the current crisis is forcing us to rethink the ways we teach our young people,… Read More

Do We Really Need CFOs?

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Let me begin this week’s newsletter by stating for the record that I think most CFOs are fine people. They are responsible and detail-oriented. Lots… Read More

Voices Against Injustice

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The Subscribed Weekly newsletter is about the future, and one thing we can all agree on is a future where injustice no longer exists. That’s… Read More

Fender Plays at Home

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Everyone knows Fender. They make amazing guitars, amplifiers and more. They also have a popular digital learning program called Fender Play, and judging from responses,… Read More

Finance is the Next to Fall

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Fintech is on fire these days. Morgan Stanley just bought E-Trade for $13 billion. Intuit bought Credit Karma for $7.1 billion. Visa bought Plaid for… Read More

What WeWork Got Right

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Last week, I joined my fellow ZEOs at Zuora to celebrate our new HQ. It’s a really exciting time. We’ve got a great new building… Read More

GDP and the Subscription Economy

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The technology stories coming out of this week’s World Economic Forum’s event in Davos share a common theme, one of anxiety. As technology continues to… Read More

How to Raise Your Prices

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With all the talk of video streaming, a recent headline caught my eye the other day: “Matchroom’s Eddie Hearn Wants DAZN To Double Its… Read More

Satya Swallows the Fish

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Satya Nadella was recently named Fortune’s Businessperson of the Year. It’s well deserved. I’m old enough to remember Microsoft as being sort of like… Read More

Usership Saves the World

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In the fire department of Livermore, California, there is a light bulb that has been burning since 1901. Yes, that’s over 100 years that the… Read More

How Brands Succeed or Fail

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Last week, Charles Trevail, CEO of Interbrand, sent me their list of the top 100 global brands of 2019. This is a company that… Read More

It’s Not About The Box

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I love Sonos. I’ve had their speakers for years — they sound great, they sync well, and they’re affordable. Sonos taught everyone that you don’t… Read More

Banks: The Thrill is Gone

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How would you describe your relationship with your bank? Is it full of engagement and discovery? Probably not. In fact, most of us are stuck… Read More

When Is A Car Not A Car?

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Last summer several Japanese car-sharing services (think the “Uber of Japan”) shared the same interesting problem. After checking mileage records, they noticed that almost one… Read More

A Different Kind of Apple

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If you’re an Apple fan, or even just a casual observer, you’ve probably noticed that their keynotes are different these days. There’s rarely any new… Read More

The Future of Fitness

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If you had $100 to spend on personal fitness every month, how would you spend it? Historically, the toughest decision would be which gym to… Read More

The End of Payments

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Apple’s new credit card launched last week. It’s a joint venture with Mastercard and Goldman Sachs. Pros: It gives you cash back on Apple… Read More

What’s Next For Box?

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Box enjoyed a very successful IPO last month, raising around $175 million despite a lot of ridiculous nay-saying about its growth strategy. I have defended… Read More

Free is Toast

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by Tien Tzuo   For years, consumers have enjoyed access to a world of free online content. Some industry experts thought the model would somehow… Read More

Our First $1 Billion Quarter

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by Tien Tzuo   This morning, we announced that we signed up over $1 billion in contracted annual subscription revenue in our first quarter, which… Read More

The Open Cloud Manifesto

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by Tien Tzuo   We’ve seen a lot of coverage this week about IBM’s Open Cloud Manifesto. IBM’s position is interesting… Read More

The On-demand Economy

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by Tien Tzuo   We had an article in the TheDeal.com last week and the same day I read a really interesting… Read More