Highlights from the Subscription Experience 2021
Erika
The global Subscribed experience goes virtual in our first ever Subscription Experience event Read More
#ZEOLife: A 2-Year Zuora Internship Journey
Erika
Check out one ZEO intern's reflections on her 2-year journey in the marketing department (from web marketing to campaigns to digital marketing), what it means to be a ZEO, and life lessons, courtesy of Zuora. Read More
2020 Sales Tax Changes
Erika
Avalara’s tax experts look ahead to tax changes in 2020 -- from laws impacting marketplace sellers and facilitators to cross-border ecommerce sales, and beyond. Read More
Diversity and Inclusion at Subscribed London 2019
Erika
One of the highlights of our flagship Subscribed events is our diversity and inclusion panels. Here we gather changemakers, challengers, and… Read More
Subscribed World Tour Takes on London!
Erika
The Subscribed World Tour continues! Find out what companies like Omoove, Wix, Philips, Radiuz, EveAdam, Elsevier, Yara, the Telegraph, and more had to say at this year's Subscribed London about launching and scaling their subscription businesses. Read More
2019 Global eCommerce Fraud Management Report
Erika
Highlights from a CyberSource report outlining best practices for fraud management. to see what sets leaders apart and how you can use this insight to move towards your own fraud management best practices Read More
#ZEOLife: What It’s Really Like to Be a Zuora Intern
Erika
Get the inside scoop on what it's really like to be a Zuora intern, from lessons learned to ZEO culture and more! Read More
NoAm Subscribed 2019 SEE Awards
Erika
Announcing the winners of this year's Zuora SEE (Subscription Economy Excellence) Awards, presented at Subscribed 2019. Read More
Subscribed 2019 Is a Wrap!
Erika
Highlights from Subscribed 2019 including choice insights from Appspace, Worldpay, Thales Group, PwC, Roland Berger, amaysim Operations, CFGI, Bitly, Broadly, and more! Read More
Diversity & Inclusion: Turning Intention Into Impact
Erika
HIghlights from our diversity & inclusion Subscribed session with tips and insights from Cynthia Owyoung, VP of Diversity & Inclusion at Charles Schwab; Lauren Aguilar, Diversity & Inclusion Partner at Forshay; Tony Prophet, Chief Quality Officer at Salesforce; and Julian Guthrie, Journalist, Author Alpha Girls. Read More
Welcome to Subscribed 2019 Day 1! Welcome to the Future!
Erika
Highlights from day 1 of Subscribed 2019 with Pandora, Fender, eMoney Advisor, Unity Technologies, Stansberry Research, Optimizely, PwC, Zoom, NextWorld Capital, NCR, New Relic, Zillow, Motor Trend Group, TheStreet, Solium Capital, WorthPoint, and more! Read More
Subscribed 2019 Keynote Highlights
Erika
Highlights from Tien Tzuo's Keynote welcome to Subscribed 2019. Read More
The Rise of Usership: Subscribed 2019 Customer Panel
Erika
Day 1 of Subscribed 2019 closed out with a great panel on the rise of usership, with leaders across business units (from Finance to IT to growth) from Fender, eMoney, and Unity. Read More
Adapting Your Business for the Evolving Global Tax Landscape
Erika
Tax departments are in constant need of accurate data to comply with ever-evolving global tax regulations. Thomsons Reuters takes a look at the challenges and opportunities in tax data analytics. Read More
GoCardless and Zuora go live in Sweden and Denmark!
Erika
Zuora customers in Sweden and Denmark can now take recurring payments with GoCardless via Autogiro and Betalingsservice. Read More
GoCardless and Zuora Go Live in Australia with Seamless Recurring Payments
Erika
This new partnership with GoCardless gives Zuora the ability to offer Direct Debit as a subscription payment method for recurring payments in Australia, a significant milestone as Zuora continues to grow in APAC. Read More
ERP Is Not Enough, According to New MGI Report
Erika
Demonstration that ERP is not enough, Zuora was rated the top vendor, among 16 vendors -- including traditional ERP vendors Oracle, SAP and Amdocs -- in the latest MGI Research Agile Billing Solutions Buyer’s Guide. Read More
Zuora Named to Constellation ShortList™ for Digital Monetization
Erika
Constellation Research once again includes Zuora in their Constellation ShortList™ for Smart Services Digital Monetization Platforms Q1 2019, for organizations pursuing digital transformation initiatives. Read More
Forrester SaaS Transformation Playbook Details Why ERP Fails to Meet the Needs of Modern Organizations
Erika
New Forrester report on SaaS transformation identifies how ERP fails to meet the needs of modern organizations and provides strategies for migrating to SaaS solutions. Read More
Gartner Recognizes the End of ERP
Erika
Gartner releases new competitive landscape report for subscription and recurring billing which underlines that ERP is dead. Today's businesses need a new solution to manage all the complexities of new digital business models. Read More
MGI 360 Billing Management Ratings Update for Zuora
Erika
For the second time this year, MGI has announced they are increasing their 360 rating for Zuora in the Billing Management market, making Zuora tied for the highest rated vendor overall and the number one pure Cloud Billing Solution in the ratings. Read More
SaaS Report’s Top Women Leaders in SaaS of 2018
Erika
The SaaS Report just announced The Top Women Leaders in SaaS of 2018...and our own Karen Gaydon, Senior Vice President, ZEO Success for Zuora, made the top 10! Read More
The Great Subscription Billing Solutions Debate: Build vs Buy
Erika
In this webinar with IT and Product leaders from Zillow, moderated by IDG, we take on the age-old debate about whether to build vs buy a subscription billing solution. Topics covered include leading your IT systems strategy, building a flexible stack, the "magic mix" for dev resources, and more. Read More
4 Predictions for the Future of the Subscription Economy
Erika
Backed by data from the Subscription Economy Index, Zuora CEO Tien Tzuo and Zuora Chief Data Scientist Carl Gold make 4 predictions for how businesses can sustain growth in the Subscription Economy, from catering to the divinely discontent customer to employing usage-based pricing. Read More
Subscribed London 2018 Wrap-Up
Erika
Subscribed London was all about the nuts and bolts of how to build a great subscription business with amazing stories from subscription thought leaders all about how people are transforming their businesses. Read on for highlights from Which?, Philips Health, Thales, Trustpilot, Volkswagen, Time Inc. UK and more! Read More
#SubscribeToDiversity at Subscribed London 2018: Bringing Your Whole Self to Work
Erika
At Subscribed London 2018 we once again showed that we #SubscribeToDiversity with a panel including Luminate, Auticon, and Tech Talent Charter, hosted by Karen Gaydon, Senior VP of ZEO Success at Zuora. Read on for highlights from this heartfelt and candid discussion. Read More
Subscribed Paris 2018 Wrap-Up
Erika
Subscribed Paris continued our tradition of featuring some of the most forward-thinking and exciting European companies sharing their innovations around digital transformation, plus a look at the Subscription Economy -- how far we've come and where we're heading. Read on for highlights. Read More
Subscribed Customer Success Awards Europe 2018
Erika
Our Zuora Subscribed Customer Success Awards Europe winners in the categories of Supergrower, Innovator, Transformer, and Humanitarian, featuring DAZN, Webinterpret, Sage, and sonnen. Read More
Managing SaaS in the Modern IT Org
Erika
The rise of modern IT and SaaS software management are dramatically changing the role of the CIO. At a recent Dreamforce panel, IT leaders from Zuora, Okta, and Nutanix discussed how to practice “safe SaaS,” IT hiring, measuring the ROI of SaaS platforms, the CIO role in business transformation, and more. Read More
IT Visionaries: Exponential Tech and the Future of IT
Erika
Chad Grills, CEO of the Mission; Alpna Doshi, CIO for Philips; Jo-ann Olsovsky, CIO for Salesforce; and Zuora CIO, Alvina Antar, lead off the IT Visionaries track at Dreamforce 2018, in a discussion about how today’s CIOs are driving innovation and leading organizational change. Read More
The Subscription Economy Index Update: Fall 2018
Erika
Highlights from the latest Subscription Economy Index (SEI) report including insights around subscription growth vs S&P 500; ARPA vs Net Account Growth; revenue growth by company type; churn rates by business model, industry, company size, and region; growth by region; and more. Read More
Join Zuora at Dreamforce 2018
Erika
Here's where to connect with Zuora at Dreamforce. Come learn more about the Third Cloud, meet with product experts, enjoy a VIP wine-tasting experience, and more. Read More
Zuora Honors Our Veterans
Erika
Zuora profiles two of our esteemed veteran ZEOs to show our support of them and of all veterans, and to spread awareness around this year’s Continuum Veterans Foundation Event to benefit Hire Heroes USA which we are proudly sponsoring on September 13, 2018. Read More
Zuora Named to Smart Services Digital Monetization Platforms Constellation ShortList™ Q3 2018
Erika
Zuora makes Constellation Q3 2018 ShortList™ for Smart Services Digital Monetization, solutions for early adopters pursuing digital transformation initiatives. Read More
Marlene Summers is Bridging Gaps Between Customers and Solutions at Zuora
Erika
Learn how Marlene Summers, VP of Customer Support Services and Community at Zuora, is making it easier than ever for evolving companies to adopt the SaaS tools needed to operate in the new Subscription Economy. Read More
Zuora VP & CSO Pritesh Parekh Featured Keynote at ISE® West Executive Forum
Erika
At this year's ISE® West Executive Forum and Awards 2018, Zuora VP & CSO Pritesh Parekh delivered the featured keynote presentation on building an enterprise security program, from building a 360 degree view of your security program to simplifying your security stack. Read More
How Zuora Is Helping CIOs Implement a Modern Quote-to-Cash Architecture
Erika
Zuora CIO Alvina Antar interviewed in Forbes on the new IT, selling to CIOs, breaking down silos, the challenges of monetizing services, implementing a fully modern quote-to-cash architecture, and more. Read More
DisrupTV Featuring Amy Konary, VP of Customer Business Innovation at Zuora
Erika
Amy Konary, VP of Customer Business Innovation at Zuora, joins Vala Afshar, Chief Digital Evangelist at Salesforce, and R "Ray" Wang, Principal Analyst, Constellation Research, on the latest episode of DisrupTV to discuss customer success, how ERP fails subscriptions, CFO as architect of the business model, and more. Read More
And the 2018 Subscribed Customer Awards Go To…
Erika
Announcing the winners of our Subscribed Customer Awards for Supergrower, Innovator, Transformer, Early Adopter, and CAO Hero, featuring Caterpillar, Salesforce, Electronic Arts (EA), Zoom, and Practice Fusion! Read More
#SubscribeToDiversity
Erika
At Zuora, we #SubscribeToDiversity -- we champion prioritizing diversity and inclusion and driving meaningful change. Check out some powerful and inspirational highlights from our recent #SubscribeToDiversity panel breakfast. Read More
Zuora CEO Tien Tzuo Preaches Cloud Subscription
Erika
Zuora CEO Tien Tzuo in conversation with the San Francisco Business Times on cloud subscriptions and why the Subscription Economy is here to stay, plus the future of Zuora, and lessons learned along the IPO path. Read More
The Subscription Economy Shift Is Bigger than You Think
Erika
Zuora CEO Tien Tzuo talks with NextWorld Capital CEO Craig Hanson at their 1to100 conference about the exciting and far-reaching impact and implications of the Subscription Economy, digital transformation, startups vs enterprise, and more. Read More
MGI 360 Billing Management Zuora Ratings Update for 2018
Erika
With MGI Research's recent MGI 360 ratings update of Zuora in the BIlling Management market, Zuora is now ranked #1 amongst cloud-based agile billing solutions. Read More
How Revamping Our Reporting with dbt and Zuora Saved Us 10 hours a Week
Erika
Learn how Stitch overhauled their financial reporting infrastructure with dbt and Zuora for zero ongoing maintenance, ease of auditing, and a serious reduction in manual adjustments. Read More
Zuora Subscribes to Pride: #SubscribeToPride
Erika
At Zuora we #SubscribeToPride. Check out highlights from our SF Pride 2018 contingency and learn more about our commitment to diversity. Read More
Zuora Sponsors Inspiring Girls In Tech Catalyst Conference SF 2018
Erika
Highlights from Girls in Tech Catalyst with insights from some of the most revered women in tech, business, and leadership representing innovative companies from SpaceX to Pixar, Stella & Dot, Hint, Nutanix, Birchbox, Symantec, AWS, and more! Read More
Subscribed 2018: 10 Years Back and 10 Years Forward
Erika
Subscribed 2018 is a wrap! Check out some key insights from the event on change management, customer acquisition, adopting ASC 606 standards, revenue automation, usage-based billing, and more. Read More
Subscribed 2018 Day One Highlights: The End of Ownership and the Rise of Usership
Erika
Excerpts and some choice quotes from partners, customers, and members of the Zuora team on Day 1 of Subscribed 2018 on a wide variety of topics including pricing, payments, sustaining growth, retention, leadership, and the end of ownership. Read More
ZEO Jennifer Pileggi named a “Most Influential Woman in Bay Area Business 2018” by San Francisco Business Times
Erika
Jennifer Pileggi, Senior Vice President, General Counsel and Corporate Secretary for Zuora, is named a Most Influential Woman in Business, an award which recognizes women across industries who lead in their organizations and communities. Read More
IoT: Are We Prepared for a Connected Future?
Erika
Results from a Worldpay study showing how consumers feel about advancements in IoT technology – and its potential impact on our daily lives, privacy and security, payments, and more. Read More
New Challenges to eCommerce Sales & Use Tax Policy: The Tax Case of the Millennium
Erika
Vertex, the leading provider of comprehensive, integrated tax technology solutions and a Subscribed sponsor, breaks down the challenges of new ecommerce sales and use tax policy requirements. Read More
Creating a Better Customer Experience with a Unified Sign-and-Pay Option
Erika
Here are 4 things that happen with the customer experience when you offer online payment capture and eSignatures in your solution. Read More
Ensuring success as your business scales: The role of the CFO in technology decisions
Erika
Today, CFOs of fast-growing busineses in dynamic industries are partnering with CIOs to evaluate IT solutions that will help decrease risk, create efficiencies, and support growth. Read More
Subscribed 2018 … In 30 Words
Erika
A sneak peek at what's on the agenda for Subscribed 2018, from great content to our exec-only events, diversity and inclusion program, hackathon, product roadmap, and more. Read More
Zuora Named a Battery Ventures / Glassdoor Highest Rated Cloud Company to Work For
Erika
Zuora earns a spot on Glassdoor and Battery Ventures Highest Rated Cloud Computing Companies to Work For, based on our overall score, CEO approval rating, and positive biz outlook rating! Read More
Zuora Named a 2018 “Best Place to Work in the Bay Area”
Erika
Zuora was recognized by San Francisco Business Times and Silicon Valley Business Journal as a “2018 Best Place to Work" based on employee assessment. Read More
Subscribe to a Porsche, Yacht or Jet: Australia Begins to Embrace the Subscription Economy
Erika
Some analysts expect Australia’s subscription market to grow as much as $2.62 billion in the next five years, as Australia continues to embrace the Subscription Economy. Read More
Australia’s utilities sector must innovate to tackle energy poverty
Erika
With power prices forecast to continue rising, the pressure is mounting on Australia’s utilities sector to innovate to deliver reliable and long-term services to consumers in an affordable and accessible way. The answer is a flexible consumption model. Read More
Lessons Learned from Enterprise Leaders on Growing $1M to $100M ARR
Erika
At SaaStr Annual 2018, Zuora President Marc Diouane joined Godard Abel, Co-Founder and Executive Chairman for G2; Yvonne Wassenaar, CEO for Airware; and moderator Craig Hanson, General Partner from NextWorld Capital to share lessons learned on growing and evolving a business from $1M to $100M ARR. Read More
Zuora Named to Constellation ShortList™ for Smart Services Digital Monetization Platforms
Erika
Zuora has been named to the Q1 2018 Constellation ShortList™ for Smart Services Digital Monetization Platforms, a new type of solution for the subscription economy. Read More
SaaStr Annual 2018 Wrap Up
Erika
Top learnings from the final day of SaaStr Annual 2018 on topics ranging from the current state of SaaS to startup myths, the journey to a billion dollar exit, founder burnout, successfully managing hypergrowth, customer acquisition, B2B data strategy, and more. Read More
Rainbow Unicorns and Other Highlights from Day 2 SaaStr Annual 2018
Erika
Deep learnings from day 2 at SaaStr Annual 2018, from crafting the first mile of product to being a CEO, scaling, building a world-class product organization, CIOs as “customer zero,” and keeping your customers happy. Read More
SaaStr Annual 2018 Day One Highlights
Erika
Highlights from day one of SaaStr Annual 2018, from diversity and inclusion to avoiding the leads black hole, product design principles, churn, building a winning sales culture, and more from Slack, HubSpot, Intercom, Prezi, Pixar, and lots more SaaS leaders across all industries. Read More
Zuora Wins 2017-18 Cloud Award for Best Payment, Finance, or Billing Solution
Erika
Zuora takes home honor from The Cloud Awards, an international program that recognizes industry leaders and innovators who are shaping the future of the Cloud. Read More
Zuora RevPro Ups the Ante on Security and Compliance Achieving SOC 1 Compliance
Erika
Serving over 50 public companies, Zuora RevPro achieves SOC 1 and renews SOC 2 compliance on its revenue automation service. Read More
Is your customers’ personally identifiable information (PII) data safe?
Erika
Zuora achieves ISO 27018 compliance, which means we protect your PII data in the cloud. Read More
Zuora Selected as SC Media 2018 Professional Award Finalist for Best Security Team and CSO of the Year
Erika
Zuora has been named a finalist in the SC Awards 2018 in two categories, for demonstrating exemplary professional leadership in cybersecurity. Read More
Configure complex multi-year deals, make mid-year changes, and automate renewals all in one screen with Zuora CPQ 9.X
Erika
Product update on Zuora CPQ 9.X. With brand new capabilities just released in Zuora CPQ 9.X, you can enable sales reps to configure complex multi-year deals, make mid-year changes, and automate renewals, all in a single screen. Read More
Box launches new consulting unit to help customers struggling with digital transformation
Erika
Box announced a new consulting organization called Box Transform, designed to help companies with digital transformation, beyond adopting new technologies. Read More
The Global Subscription Economy Is Here!
Erika
The Subscription Economy is here and the transformation is global. Here we look at some proof points of this global shift. Read More
Zuora is a Glassdoor Best Place to Work 2018!
Erika
We are so pleased to announce we are among the winners of the annual 2018 Glassdoor Employees’ Choice Awards for the Best Places to Work. Read More
Check Out Zuora University!
Erika
An overview of Zuora University, our one-stop training solution to help our customers get started, get fluent, and scale with Zuora. Read More
Lincoln Makes Life Easier With New Vehicle Subscription Program
Erika
Lincoln announces a vehicle subscription program, as well as other customer service programs, designed to take vehicle ownership to the next level. Read More
Zuora Recognized as a Leader in IDC’s First Worldwide MarketScape for Subscription Relationship Management
Erika
IDC recognizes Zuora as a Leader in their first IDC MarketScape: Worldwide Subscription Relationship Management 2017 Vendor Assessment. Read report excerpts Read More
How Clear Can Speed Up the Airport Screening Process
Erika
It's the busiest time of year for air travel. Find out how Zuora customer Clear, a biometric screening program, may speed up the process. Read More
The First Anniversary Edition of the Subscription Economy Index™
Erika
New Subscription Economy Index™ with more companies, more geographic & vertical insights...& more validation that future growth will come from subscriptions Read More
Zuora VP, CSO Pritesh Parekh Wins T.E.N. 2017 Information Security Executive of the Year Award in Financial Services
Erika
Pritesh Parekh, VP, CSO of Zuora, was selected as the 2017 Information Security Executive® of the Year Award Winner in the Financial Services Category. Read More
Putting Customers at the Center and Giving Back: Dreamforce 2017 Wrap-Up
Erika
A look at the themes of Dreamforce 2017: the fourth industrial revolution, putting customers at the center, the importance of data, giving back, & more. Read More
Zuora Subscribed Recap: “Welcome to the New World of Happy Businesses”
Erika
Subscribed sponsor Xactly shares their impression of our recent Subscribed London...and the upcoming impact of the new rev rec standard: IFRS 15. Read More
Subscribed London 2017: Highlights from our Biggest and Best Subscribed London Yet!
Erika
Highlights from this year's Subscribed London with insights from industry leaders from companies including Hive, Caterpillar, Telegraph, & more! Read More
Diversity in Tech at Subscribed London: Inclusion Starts with “I”
Erika
Our annual Diversity in Tech breakfast featured a great panel of thought leaders discussing how to harness tech to increase diversity at the workplace. Read More
Subscribed Paris 2017 Wrap Up: Digital Transformation in the EU and Beyond
Erika
Highlights from Subscribed Paris focusing on digital transformation, featuring quotes from the Zuora executive team, Econocom, Deloitte, and more. Read More
Zuora Celebrates Our 100th Product Release!
Erika
On the occasion of our 100th product release, Zuora takes a look back at some release highlights and the ZEOs behind our products. Read More
Grow Your Customer Base with Promotion Code Management
Erika
With Zuora's new Promotion Code Management app, you can keep discounting and promotion flexibility high while maintaining a lean product catalog. Read More
Highlights from our first-ever Subscribed NY!
Erika
Our first ever Subscribed NY was a rousing success! Check out some highlights around digital transformation, global market expansion, growth metrics, & more Read More
HIVE: Helping People To “Get Living”
Erika
You’re working late and worried about your newly licensed teen driving herself home from school. Then your phone pings with a notification that your child… Read More
AIR – Putting Customers In The Driver’s Seat
Erika
We talk with Igor Valandro, CEO of Air, to learn more about their services, acquisition model, growth strategies and what’s next for Air. Read More
Maximize Collections with Advanced Payment Retry from Zuora Connect
Erika
If your company has experienced revenue leakage from credit card declines, your tech solution is Zuora Connect's Advanced Payment Retry application. Read More
Five things we learned from Zuora’s Subscribed Sydney
Erika
The 5 takeaways from Zuora's recent Subscribed Sydney and Subscribed Melbourne -- from subscription economy metrics to business freedom and more. Read More
Price Books App now available in Zuora Connect Marketplace
Erika
Zuora’s Price Books app simplifies the process by integrating to the Zuora product catalog and centralizing your pricing maintenance. Read More
Walmart, Google Join Forces In Online Retailing Fight Against Amazon
Erika
With an eye on the future of online retailing, Walmart & Google team up to go after Amazon as they target the growing market for voice-activated shopping. Read More
Google Tests Subscription Tool for Publishers
Erika
As more media companies move towards subscription models, Alphabet Inc.’s Google is developing new tools designed to boost subscriptions for news publishers Read More
Revenue Recognition Summit 2017 Wrap-Up
Erika
Revenue Recognition Summit 2017 was all about timelines, data, documentation and the importance of getting started with the ASC 606 implementation process! Read More
Revenue Recognition Summit 2017 – Day One
Erika
Highlights from day 1 of our Revenue Recognition Summit 2017 where we dig deep on the new rev rec standards, both during implementation and beyond adoption. Read More
Zuora Named a Leader in The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017
Erika
Zuora was named a leader in “The Forrester Wave™: Recurring Customer And Billing Management, Q3 2017” report . Read More
Zuora Wins SIIA CODiE Award for Best Subscription Management Solution 2017
Erika
We are very honored to announce that Zuora has just received the SIIA CODiE award for Best Subscription Management for 2017. Read More
Top 10 Reasons to Attend Revenue Recognition Summit 2017
Erika
Revenue Recognition Summit 2017 offers guidance about the new standards, implementation success factors, and countless networking opportunities. Read More
How to eliminate customer churn to boost growth in Europe
Erika
Customer churn has a major impact on the bottom line for any company using a subscription billing model. GoCardless provides sound advice for reducing churn Read More
GE Predix: Creating an Industrial IoT Ecosystem
Erika
Innovative companies in the Subscription Economy are creating comprehensive industrial IoT service ecosystems. GE Predix is a great example of a company at the center… Read More
Revenue Recognition Summit 2017
Erika
Register now for Revenue Recognition Summit 2017 for all the info you need to prepare for ASC 606. Read More
Zuora Gold Winner in 2017 Customer Sales and Service World Awards
Erika
We are very proud to announce that Zuora has been recognized as a Gold award winner in the Annual 2017 Customer Sales and Service World Awards®. Read More
MGI Report: Zuora Expands Monetization Vision
Erika
Exceprts from MGI's report on Zuora Subscribed SF where Zuora "presented its most comprehensive view of monetization yet." Read More
Zuora Named to the 2017 Fintech 250
Erika
Zuora named to the prestigious Fintech 250, a select group of emerging private companies working on groundbreaking financial technology. Read More
Subscribed 2017 Hackathon Award Winners
Erika
At Subscribed 2017 we hosted our first ever Subscribed Hackathon. Here are the big winners of this event! Read More
Subscribed San Francisco 2017…That’s a Wrap!
Erika
Day 3 of Subscribed SF 2017 featured keynotes from IDEO, Fender, & Symantec plus an inspirational diversity event & powerful product announcements Read More
Subscribed 2017 Day 2: Opening Keynote and Breakout Sessions Galore!
Erika
Day 2 of Subscribed 2017 SF featured Zuora CEO Tien Tzuo's opening keynote, an exciting product announcement, & great insights from partners & customers. Read More
Subscribed San Francisco 2017 Customer Awards
Erika
This year's Subscribed Customer Awards recognized customers in 5 categories: Supergrower, Innovator, Transformer, Digital Transformer, & Community All-Star Read More
Subscribed 2017: Day One Highlights
Erika
Day one of Subscribed 2017 was all about our customers at our first ever Subscribed Zuora User Summit! Read More
The payment complexities of the Internet of Things
Erika
The internet of things presents a significant opportunity for businesses. Here Worldpay discusses how to manage the challenge and complexity of IoT payments Read More
IoT World: What was hot, what was interesting, and what was missing
Erika
Rich Becker, VP IoT Strategy & Solutions at Zuora, reviews IoT World 2017 -- and points out the topic that nobody is addressing... Read More
Payments Fraud Hits Record Highs
Erika
JP Morgan provides results from Association for Financial Professionals’ 13th annual Payments Fraud & Control Survey. How to protect against payments fraud Read More
Gerber Technology and IoT: The Future of Apparel Manufacturing is in the Cloud
Erika
How Gerber Technology is embracing the Subscription Economy by inserting IoT into the manufacturing process and wrapping services around their products. Read More
Growth Activities that Can be Life (and Tax) Changing: Sales and Use Tax Compliance
Erika
Avalara provides a look at how sales and use tax compliance comes into play for 3 business growth activities: financing events, M&A, and technology changes. Read More
Caterpillar and the Age of Smart Iron
Erika
Caterpillar is transforming the construction industry, by wrapping technology and services around their products to help their customers be more successful Read More
Silicon Valley Women of Business 2017
Erika
Marlene Summers, Vice President, Customer Support Services & Community for Zuora, named a Silicon Valley Woman of Influence 2017. Read More
The Future of Recurring Payment Processing
Erika
Worldpay, in partnership with Zuora, explores the recurring payment challenges faced by global subscription-based eCommerce businesses Read More
Power UP Networking Breakfast @ Subscribed SF 2017
Erika
Register now for Subscribed SF 2017 and join us for Power UP, a dynamic and thought-provoking discussion and networking session on the topic of diversity. Read More
General Motors Tips the Subscription Economy
Erika
With General Motors (GM) launching a subscription service for luxury Cadillac vehicles, we have officially say that the subscription economy has arrived. Read More
Offer Your Customers an Awesome Online Payment Processing Experience
Erika
Avalara provides tips for creating a quality online shopping experience, and for selecting the best payment processing partner for your business. Read More
Tech Diversity Magazine’s Top 50 CIOs
Erika
Zuora CIO Alvina Antar was named a Top 50 Chief Information Officer for 2017 by Tech Diversity Magazine. Read More
Today’s ERP Systems Just Won’t Cut It for Revenue Recognition
Erika
Leeyo Software explains how revenue recognition has gotten way too complex for spreadsheets and ERP systems to function as revenue recognition solutions. Read More
MindTouch Customer Success Top 25 Influencers 100 Strategists 2017
Erika
MindTouch just released their Customer Success Top 25 Influencers 100 Strategists 2017 lists -- and 4 ZEOs made the cut! Read More
Zuora Employee Mykah Montgomery Promoting “Leaders Are Readers”
Erika
ZEO Mykah Montgomery leads the charge for "Leaders are Readers" at the induction of Mykah Montgomery Day in Oakland, CA on April 4, 2017. Read More
Subscribed Popup Stockholm 2017
Erika
Subscribed Popup Stockholm 2017 covered topics from the realities of running innovation projects to how the market values subscription businesses. Read More
Top Two Secrets to SaaS Customer Success by 5 Cloud Visionaries
Erika
Check out top insights on SaaS customer success from 5 cloud leaders, including Zuora CEO, Tien Tzuo, on one of the things companies miss the most. Read More
How CIOs Must Drive Impactful Change
Erika
Zuora CIO Alvina Antar on what it takes to be a successful CIO in a digital enterprise and the challenges of sourcing tech talent. Read More
Why the subscription economy is the future of business
Erika
Zuora CEO Tien Tzuo explains why ‘subscription relationship management’ platforms will replace existing ERP and CRM systems. Read More
Zuora Named on the Constellation ShortList™ for Smart Services Digital Monetization Platforms
Erika
Zuora is proud to be on the Constellation ShortList™ for Smart Services Digital Monetization Platforms, enabling the next generation of business. Read More
Enterprise data privacy challenges for 2017 — and how to defend against them
Erika
2017 data security predictions from Zuora VP and CSO Pritesh Parekh, and how to protect your company against new threats. Read More
Zuora CIO Alvina Antar at C-Level @ Mile High
Erika
Join Zuora CIO Alvina Antar on March 16, 2017, along with 65+ other tech CXOs, to advance Colorado’s tech ecosystem. Read More
We Now Live in a Subscription Economy: Zuora on Business Reporter
Erika
John Phillips, GM for EMEA at Zuora, on Business Reporter discussing the subscription economy, and how customers have changed. Read More
ZEO Story: Mykah Montgomery Day in Oakland
Erika
April 3rd is declared “Mykah Montgomery Day" in Oakland. Montgomery, a Zuora employee, received this distinction for her work as an advocate for children. Read More
Has India Quietly Launched 1.2 Billion People Into The Subscription Economy?
Erika
Monika Saha, VP of Marketing for Zuora, investigates how India has entered the Subscription Economy and created the foundation for a digital economy. Read More
Zuora Customer Service Awards February 2017
Erika
Announcing new Zuora Customer Service awards for 2017 from National Customer Service Association & Stevie Awards. Read More
7 Reasons Starbucks Launched a Subscription Service
Erika
John Warrillow, author of the bestselling book The Automatic Customer, details seven ways Starbucks can benefit from turning customers into subscribers. Read More
Gamechangers Summit 2017
Erika
Unlock the potential of your organisation with emerging tech. Zuora is a proud sponsor and presenter at Gamechangers Summit. Read More
Benchmarking Mulesoft S-1: How 7 Key SaaS Metrics Stack Up
Erika
With Mulesoft just filing to go public, documents reveal a very impressive business operating at scale. Tom Tunguz takes a close look at 7 key SaaS metrics. Read More
SaaStr Annual 2017: Wrap Up
Erika
Our SaaStr Annual wrap up includes insights about SaaS metrics, the best sales teams, happy boards, the state of the cloud, scaling, and fundraising. Read More
SaaStr Annual 2017: Day 2 Highlights on SaaS Growth
Erika
Day 2 at SaaStr Annual 2017 was all about SaaS growth. Check out some highlights from great SaaS leaders on scaling, hiring, and what happens when you hit $50M ARR...and beyond! Read More
SaaStr Annual 2017: Day One Highlights
Erika
Day one of SaaStr Annual 2017 yielded great insights from SaaS leaders. Check out some of the highlights. Read More
Subscription Economy Thriving in Australia and New Zealand
Erika
According to a new survey by Ovum for Zuora, 70 percent of Australian and New Zealand businesses are planning to make the shift to a subscription model in the next two to three years. Read More
Monetizing Subscriptions: A Practical Pricing How-To
Erika
Practical advice on subscription pricing design as well as a hands-on guide to monetizing subscriptions. Read More
Zuora Wins Company of the Year: 2016 SIIA CODiE Award
Erika
Zuora is very pleased to announce that we have been named Company of the Year in the first CODiE Awards from the SIIA. Read on… Read More
Sage CFO on Shift from Product Sales to Subscriptions
Erika
Small business software giant Sage’s CFO gives six valuable insights into the culture change that comes in the switch from product sales to subscriptions. Read More
The Secret to Building a Unicorn Company
Erika
Tien Tzuo, Founder and CEO of Zuora, talks about what it takes to spot trends before anyone else and build a unicorn company. Read More
Zuora CEO on the $8 trillion subscription economy opportunity
Erika
Zuora CEO Tien Tzuo believes the pay-as-you-go business model is taking over the world, and launches a new index to track growth in the Subscription Economy Read More
Zuora CEO Tien Tzuo on Globalization, Populism, Trump, Brexit, and the Fourth Industrial Revolution
Erika
SILICON VALLEY CEO: People are 'lashing out' because technology is destroying more and more jobs Read More
Zuora VP, CSO Pritesh Parekh Honored as T.E.N. Announces Finalists at the ISE North American Awards
Erika
Executives and projects from Zuora, AT&T, Bank of America, Change Healthcare , Columbia University, New York City Health + Hospitals, and U.S. Bancorp were honored… Read More
Pricing Strategies – How Smart Companies Design the Product Around the Price
Erika
On November 10, Simon-Kucher & Partners and Zuora are hosting the First Annual LA Pricing Strategy Forum to discuss top growth strategies through pricing. Read More
CAPEX vs OPEX: Industrial Giants Borrow a Page from the Tech Playbook
Erika
Historically, manufacturing companies have operated in a CAPEX environment (revenue from upfront transactions), but we're seeing a shift to OPEX. Read More
Zuora Listed on Constellation ShortList™ for Smart Services Digital Monetization Platforms
Erika
Zuora makes Constellation ShortList™for Smart Services Digital Billing Platforms -- payments for the subscription economy. Read More
Detroit Schools Silicon Valley on the Future of Transportation
Erika
Who will be the first to get self-driving automobiles on the road and in the market? The truth is, it doesn’t matter. The race in transportation isn’t about delivering driverless vehicles; it’s about turning transport into a service industry. Read More
Large CPGs Are Under Attack by Startups…and Consumers Are Winning
Erika
CPG leaders know a lot about packaged goods — manufacturing, marketing, and selling at scale...but they don’t know much about their customers. Read More
Identifying the Levers that Drive Your Subscription Business Model
Erika
Tyler Sloat, CFO for Zuora, reveals the levers that drive the subscription business model. Read More
The Subscription Business Model: Extracting Value from Relationships
Erika
Cyril Perducat, EVP Digital Services for Schneider Electric shares how they are shifting their 180 year old business to a subscription business model. Read More
The 10 Best Subscriptions for Back to School
Erika
Read on for our picks of 10 of the most convenient and useful subscriptions we’ve found to help face that back-to-school mania: Read More
Monetisation Strategies for Subscription Businesses
Erika
Join Zuora and Simon-Kucher for a free webinar on September 22, 2016 to discuss subscription monetisation strategies, including a framework for planning and optimizing your own pricing and packaging. Read More
Managing Sales Operations Throughout the Subscription Lifecycle
Erika
Join us on September 28, 2016 for a discussion on managing the sales operations complexities of the subscription lifecycle. Read More
New Customer Spotlight on SurveyMonkey: Make Better Decisions
Erika
SurveyMonkey is using Zuora to support their shift focus from B2C to B2B -- and drive B2B revenue growth. Read More
New Customer Spotlight on Molotov: Defining the Future of TV
Erika
Zuora provides a comprehensive subscription management solution for Molotov’s fast-growing customer base. France’s Molotov.tv is blowing up the traditional TV viewing experience with a disruptive… Read More
Zuora Ranked in Top Private Cloud Companies To Work For
Erika
Glassdoor and Battery Ventures partner to reveal the 50 Highest Rated Private Cloud Computing Companies To Work For. Read More
Tien Tzuo’s Zuora Set To Capitalize On Subscription Economy It Helped Build
Erika
The term "subscription economy" both contextualizes the service and evangelizes for a new category of business software that enables it. Read More
The Subscription Economy Is Moving to Brands
Erika
By Simon Canning. Originally published in Mumbrella. The subscription economy, the benchmark sales model for magazines and newspapers for… Read More
New Customer Spotlight on Buildium: From Startup to Market Leader
Erika
Buildium relies on Zuora to provide the flexible platform they need to support their accelerated growth. Buildium provides easy-to-use, affordable cloud property management software… Read More
New Customer Spotlight on Nextdoor: Work Differently
Erika
Zuora helps Nextdoor monetize new offers, operationalize the subscription business model and improve the customer journey experience. Read More
How Subscription-Based Business Nearmap Is Growing Its Market Share With Zuora
Erika
by Azadeh Williams. Originally published in CMO. The aerial mapping business’ VP of marketing reveals how the subscription-based business is using more… Read More
NYT Still Figuring out Subscription Model, Shutters NYT Now App
Erika
After struggling to find a sustainable business model and sizable user base, The New York Times today announced it will shut down its news summary.. Read More
Sydney Subscribed 2016 Recap
Erika
Relive the excitement from Sydney Subscribed 2016! Informative sessions, great speakers, and good times! It’s 2016, and something funny is happening… Check out… Read More
2016 Revenue Recognition Summit
Erika
Don’t miss the 2016 Revenue Recognition Summit hosted by Leeyo in downtown San Francisco, August 18-19, 2016. This Summit is the first of its… Read More
Customer Success: The Elusive Metric Most Companies Are Missing
Erika
Obviously your company is tracking customer success as an important metric, but whose success are you tracking: yours or your customers'? Read More
What Happens When Apple Subscriptions Meets Pokemon Go?
Erika
By Robert Hildenbrand, SVP Global Services at Zuora. Originally published in VentureBeat. More than a month since its release, and Pokémon Go… Read More
New Customer Spotlight on Appspace: Engaging Your Workforce
Erika
Appspace used Zuora to support their pivot to a subscription business model. Appspace is a global leader in digital signage and enterprise video for… Read More
The Olympics Needs a New Business Model
Erika
Having a rotating host city is a 19th-century idea. Read More
Hulu Bids Goodbye to Its Free Service: Hello Subscription-Only Model
Erika
Hulu is phasing out its free, ad-supported service to focus exclusively on its subscription model as it battles Netflix for supremacy in streaming. Read More
New Customer Spotlight on Driver Support: Optimizing PC Performance — and the Customer Experience
Erika
Driver Support looks to Zuora to help expand their market presence and scale. As the global trusted driver update authority, Driver Support technology is embedded… Read More
How Can a SaaS Startup Survive? Hint: It’s All About Growth
Erika
If a SaaS startup "grows at 20% annually, it has a 92 percent chance of ceasing to exist within a few years." Read More
Zuora CSO in Good Company at the ISE® West Executive Awards 2016
Erika
[vc_row][vc_column][vc_column_text]The ISE® West Executive Forum and Awards 2016 were held on July 21, 2016 in San Francisco. Pritesh Parekh, VP CSO Zuora, was one of… Read More
Will Apple Acquire Tidal in Its Play for Digital Music Dominance?
Erika
The music industry-backed streaming music service could provide some much-needed differentiation for Apple Music against Spotify. Read More
Spotlight on Doctolib – New Zuora Customer Highlight
Erika
Introducing new Zuora customer Doctolib, a growing healthcare digital platform. Doctolib is using Zuora to go global, for customer acquisition, and more. Read More
Spotlight on Quinyx AB – New Zuora Customer Highlight
Erika
New Customer Spotlight on Quinyx AB: The Market Leader in SaaS Workforce Management Zuora is the chosen billing solution for Quinyx and their 140,000+ global… Read More
Spotlight on Contactually – New Zuora Customer Highlight
Erika
New Customer Spotlight on Contactually: New Opportunities through Authentic Engagement Contactually, a virtual assistant for your email, now using Zuora to help grow and innovate. Read More
From #PrimeDayFail to #PrimeDayWin?
Erika
Last year, Amazon launched Amazon Prime Day, a one-day sales event for Amazon Prime members. This year, on July 12, Amazon is bringing back this… Read More
For True IoT Security, We Need Better-Made Things
Erika
Networked devices for your smart home are the modern way to manage your life, but the rush to sell shoddy smart products risks compromising security Read More
Is AUM Pricing Being Replaced by a Subscription Model?
Erika
Pricing financial services and advice based on the client’s total assets under management is an antiquated model that isn't resonating with millennials, experts say. Read More
Why the Subscription Model is the Perfect Business of the 21st Century
Erika
by David Gee, CMO for Zuora. Fortune recently posted a very interesting article in which they “imagine a 21st-century corporation designed to… Read More
Zuora SaaS Product Demo – June 21, 2016
Erika
Free SaaS Product Demo, June 21st, 10am PDT/1pm EDT… We’ve entered a new era: the era of the subscription economy. Business is no longer simply… Read More
Subscription Sales Compensation – Is It Time to Change Your Comp Plans?
Erika
In the end, alignment is the key word. Your reward system must align with the behaviors you want, which must align with your company goals. Read More
7 Keys to Build an Enterprise Security Program
Erika
by Pritesh Parekh, VP Chief Security Officer for Zuora. Originally published in CSO. Enterprise security is no longer just about confidentiality,… Read More
What Chewbacca Can Teach You About Customer Success
Erika
by Todd Pearson, Senior Vice President, Customer Success at Zuora I know you saw it. The viral video of Kohl’s customer Candace Payne giddily trying… Read More
Prince: Digital Pioneer in the Subscription Economy
Erika
How Prince and Bowie Started Streaming Music Services was originally published in TechCrunch by Tien Tzuo, cofounder and CEO… Read More
Tidal’s Lawsuit and the Fight for Subscriber Identity
Erika
Originally published in VentureBeat by Tien Tzuo, cofounder and CEO of Zuora. First Prince’s entire catalog, then Beyonce’s Lemonade, and now, Radiohead. Read More
Zuora Subscribed 2016: From Products to Subscribers
Erika
IDC Flash recap of key insights and announcements from Zuora's Subscribed 16, a valuable forum for sharing subscription best practices. Read More
Zuora Enables Subscriptions to Engage Customers for Revenue Results
Erika
Zuora has been growing rapidly in providing relationship business management applications to address needs in subscriber management and recurring revenue. Read More
Zuora ’17 Goes Global with Usage Models, Multi-Entity Management, and Analytics
Erika
On April 12th and 13th, attended Zuora’s Subscribed 2016 to see the evolution of subscription billing, relationship business management, and demand-driven monetization. Read More
5 Steps to Build an Award-Winning IT Security Team
Erika
To build a strong security program, you need a strong security team. Pritesh Parekh, VP and CSO of Zuora, winner of the 2016 SC award for Best Security Team, outlines how to structure, hire, and manage a high-performing IT security team Read More
Full Foreign Currency Exchange in Zuora
Erika
Managing foreign currency exchange (FX) gets exponentially more challenging as a company grows. With Zuora, you have a full set of FX capabilities right out of the box. Read More
Localized Invoices Are Easy With Zuora
Erika
Sending localized invoices can be an administrative nightmare, but with Zuora's translation table it's now easy to send invoices in a customer's preferred language. Read More
Spend and Resume a Customer Subscription
Erika
The act of suspending and later resuming a subscription is a common -- and often problematic -- use case for all subscription companies. See how Zuora's one-click suspect and resume functionality alleviates the headache of this function. Read More
9 Things I Learned from Scott Kelly, American Astronaut
Erika
I just had the amazing opportunity to sit down and chat with Scott Kelly, American astronaut and veteran of four space flights, at Zuora’s annual Subscribed Conference this week. Read More
Subscribed 16: Day Two Highlights
Erika
Check out what Box, Uber, Dell, and more had to say on Day Two of Subscribed 16! Read More
Digital Payment Trends: How Do Your Subscribers Buy?
Erika
Digital payment trends differ greatly by market and by sector. Worldpay surveyed over 10,000 global digital customers to identify and highlight these trends Read More
Why You Should Be Excited About Subscription Billing…Really!
Erika
Subscription billing. Say those words, and people may start to snore. But if you understand how the subscription economy really operates, you know that subscription… Read More
How to Manage “Sometimes Taxable” Goods and Services
Erika
Guest post contributed by Gail Cole of Avalara When you’re selling subscription goods and services, managing tax compliance can be a headache. Read More
Implementing the New Revenue Recognition Standards
Erika
Contributed guest post by Leeyo. Revenue is obviously a key measure that businesses use to assess their financial health. Unfortunately, how revenue… Read More
Digital Transformation and the Subscription Economy with Tien Tzuo, CEO Zuora
Erika
When Tien Tzuo, CEO of Zuora, sat down with Michael Krigsman on February 26, 2016 for a CXO Talk about the subscription economy, things… Read More
The 5 Maturity Stages of a Subscription Business
Erika
Consumers today prioritize access to positive experiences over ownership. In other words, a product’s value lies in the value consumers experience through the use of… Read More
Disaster Recovery Solutions: What You Need to Know
Erika
What are the 4 questions you need to ask to ensure that you’re investing in the right disaster recovery solution? Carbonite, a cloud computing… Read More
Building Customer Loyalty through Point of Need Content Distribution
Erika
Since Wolters Kluwer was founded as a legal publisher, serving their customers, and inspiring customer loyalty, has always been central to their strategy. In… Read More
10 Reasons to Attend Subscribed — April 12-13, 2016 — San Francisco
Erika
Hilton – San Francisco | April 12-13, 2016 Register now for Zuora’s Subscribed 2016! WHAT IS SUBSCRIBED? Subscribed is the only conference dedicated to… Read More
Making the Change to a Recurring Billing Content Business Model
Erika
WorthPoint is the largest resource for identifying, researching, and valuing antiques, art, and vintage collectibles. When they decided to make the shift to a… Read More
5 Go-To-Market Strategy Considerations
Erika
Face it, nobody really cares about your company. And why should they? They just want to know if and how your company can help them. Read More
