Tien Tzuo is the Founder and CEO of Zuora. Beginning in 2007, Tien evangelized the shift to subscription-based business models coining the phrase “Subscription Economy.” In an effort to empower this new economy, Tien spent 10 years building an award-winning subscription management platform capable of powering any subscription business, and to solve the complex billing structures they inherit. Before Zuora, Tien was one of the 'original forces' at Salesforce, joining as employee number 11. In his 9 years at Salesforce (1999-2008), Tien built its original billing system, later serving as Chief Marketing Officer (2003-2005), and Chief Strategy Officer (2005-2008). Tien is the author of the best selling book, “SUBSCRIBED: Why the Subscription Model Will be Your Company's Future - and What to Do About It.” published in 2018. As a leader in the Subscription Economy, Tien has been on the cover of Forbes AI and profiled in stories by Forbes, Fortune and the Wall Street Journal. He received the SIIA 2021 CODiE Lifetime Achievement Award in Business Technology and was named Entrepreneur of the Year by Ernst & Young in 2016 and CEO of the Year by The Silicon Valley Business Journal in 2018. He has spoken at the G-20 Summit, Web Summit, Dell World, and SaaStr. Tien holds a BS in Electrical Engineering from Cornell and an MBA from Stanford’s Graduate School of Business. He is a member of the board of directors of Network For Good and from July 2020 to July 2022 he was also a member of the board of directors of Vonage, which was acquired by Ericsson in July 2022.

Todd McElhatton serves as Zuora’s Chief Financial Officer and brings more than 25 years of corporate finance leadership. He most recently served as SVP and CFO of SAP Cloud Business Group where he established the financial vision and execution of SAP’s cloud business strategy across multiple lines of business globally: Concur, Fieldglass, Ariba, SuccessFactors, C/4HANA and Qualtrics. Some of his key responsibilities included effective capital allocation, successful integration of acquired companies, forecasting and planning, risk management, and driving efficiencies while developing commercial and pricing strategies across multiple lines of business to ensure the overall financial health of the Cloud Business Group. Before joining SAP, Todd held senior finance leadership roles as CFO of VMware’s Hybrid Cloud Business, Vice President of Oracle’s Cloud Services and CFO for Hewlett Packard Managed Services Business. Todd holds a BA in Business Administration from Southern Methodist University in Dallas, Texas, and an MBA from the University of Tennessee in Knoxville, Tennessee. He is also a member of the board of directors and audit committee of Teradata Corporation.

Kyle Christensen serves as Zuora’s Chief Marketing Officer. Kyle is a SaaS veteran with over 20 years of experience working in the enterprise software industry in marketing and product leadership roles. He helped lead marketing at Zuora early in its history as one of the first 100 employees and through its IPO in 2018. Prior to Zuora, Kyle helped scale marketing technology companies including 6sense, Invoca, and Responsys until the company’s $1.5B acquisition by Oracle. Kyle has also served in senior strategic product marketing and management roles at Salesforce on the company’s journey from $100M to $1B in revenue. He holds a BS in Engineering from the University of Pennsylvania and an MBA from the Haas School of Business at UC Berkeley.

Andrew Cohen serves as Zuora’s Chief Legal Officer. He brings experience from Pivotal Software, where he joined as its general counsel at the company’s formation. He took Pivotal through its IPO, its time as a public company, and its eventual 2019 acquisition by VMware. Immediately prior to Zuora, Andrew was a Founder and Chief Legal Officer at software incubator Geometer, alongside former Pivotal CEO Rob Mee. He also spent time at EMC Corporation as Vice President, Assistant General Counsel. Andrew holds a BA from Cornell University and a JD from University of Michigan.

Daisy Hernandez serves as Zuora’s Chief Strategy and Operations Officer. She joined Zuora in January 2020 bringing over 20 years of enterprise software experience. Prior to Zuora, Daisy spent a decade at SAP, most recently serving as Global Vice President of Product for the collaboration and communities portfolio. Leading a global cross-functional organization, Daisy was responsible for driving business growth by creating verticalized solutions and enabling marketing and sales through multiple routes to market. Daisy also defined the business & commercial subscription model for one of the first multi-tenant SaaS solutions at SAP. Before SAP, Daisy held leadership roles in business operations, engineering program management, and software development at high tech and telecommunications companies such as Oracle, BEA, Plumtree, Syndeo, Excite@Home, and Pacific Bell. Daisy graduated from the University of California Berkeley with a BS in Chemical Engineering.

Robert Hildenbrand serves as Zuora’s Senior Vice President, Global Services. He brings a proven track record of 30 years in enterprise professional services. Robert’s experience focuses on delivering high-value solutions to customers and systems integrator partners, allowing them to accelerate their subscription business transformations. Prior to Zuora, Robert led successful Professional Services businesses at both enterprise software leaders and global systems integrators alike, including at e Oracle, Siebel Systems, IBM Global Services, HP Enterprise and Scient. He holds a BS in Information and Computer Science from University of California, Irvine.

Valerie Jackson serves as Zuora’s Chief Diversity Officer. She has built and led inclusion and culture initiatives in global, billion dollar companies for 15 years in the technology and legal industries, after being recruited into the field by former Georgia elected official Stacey Abrams. Valerie started her career nearly 20 years ago as a corporate finance lawyer for a global law firm and an international policy advisor and negotiator for the U.S. Public Company Accounting Oversight Board. A lifelong student of people and cultures, Valerie has lived in six countries and can communicate in several languages. She earned her undergraduate degree in Government/International Relations with honors from Harvard University and her law degree from Georgetown University Law Center.

Tom Krackeler serves as Zuora’s Chief Customer Officer. Tom joined the Zuora executive team as Senior Vice President of Products in May of 2015 through the acquisition of Frontleaf, a subscriber analytics company, where he was a Founder and CEO. Tom has over 15 years of experience in product leadership at SaaS companies at various stages from startup through IPO. Prior to Zuora, Tom was Vice President and General Manager at Convio, playing a key role in the company's 2010 IPO. Tom led product development and created the Convio Common Ground product line, where he was also responsible for go-to-market and services. Before Convio, Tom spent seven years as Co-Founder and Senior Vice President, Products at GetActive Software, which pioneered online fundraising and constituent engagement for charities and nonprofits.

Laura Robblee serves as Zuora’s Chief Human Resources Officer. Prior to joining Zuora, Laura Robblee was Chief People Officer at GoPro, responsible for people, places and business operations since May 2017 and Sr. Director of People from May 2015 to 2017. Previously, Laura held several human resources leadership roles at both Lithium Technologies and Electronic Arts since 2011. From 2006 to 2011, Laura served as an executive coach and leadership development consultant. Laura holds a master's certificate in executive coaching from Royal Roads University in British Columbia, Canada, and a BA in Psychology and Communication from University of Colorado at Boulder.

Sri Srinivasan serves as Zuora’s Chief Product and Engineering Officer, synergizing the company’s product, engineering and support organizations. Prior to joining Zuora, Sri played a key role in the SaaS transformations of multi-billion dollar business units at Cisco and Microsoft. He was most recently the Senior Vice President and General Manager of the Cisco Collaboration Group, a multi-billion dollar division including WebEx Meetings, Calling, Teams, Meeting Devices. During his three years at Cisco, Sri helped build the company’s next-generation, cloud-enabled collaboration offerings through a unified application strategy, with a focus on digitization of the customer journey. Sri also spent 12 years at Microsoft, rising to CTO of Microsoft Dynamics 365 in 2017. He worked in various capacities at Dynamics including General Manager of Dynamics 365 Finance & Operations and was responsible for driving the transformation from on-premises to cloud. Sri has also held roles at Peoplesoft (Oracle) and Claremont (CSC). He holds a BS in Computer Science from Birla Institute of Technology, Mesra, India.

Robbie Traube serves as Zuora’s President and Chief Revenue Officer and is responsible for leading its global go-to-market (GTM) organization, including worldwide sales, channels and professional services. He has a proven track record of more than 25 years in enterprise software sales. Prior to Zuora, Robbie spent 10 years at Adobe, most recently serving as its Vice President, Strategic and Vertical Accounts, North America. While leading the sales organization, Robbie drove growth for one of Adobe’s largest market opportunities – Adobe Experience Cloud – by engaging companies in hi-tech, auto, healthcare, retail, CPG, financial services and insurance, travel and hospitality, and media and entertainment. Prior to his tenure at Adobe, Robbie was the Senior Vice President of Worldwide Sales at Mercado Software, where he led the company’s direct sales and operations in the U.S., EMEA and APAC, as well as channel and technology partner relationships. He continued this role at Omniture after the company acquired Mercado. Robbie also worked at ClickSoftware where he was responsible globally for running all complementary software partners (CSP's) including SAP, Siebel and PeopleSoft (now Oracle), and Microsoft and systems integrators including Accenture, IBM, Capgemini, Deloitte and Logica.