The Solution Architect is a key member of the Professional Services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The Solution Architect plays a lead role during the implementation identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the requirements, and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
Design and validate that the proposed solution architecture supports the stated and implied business requirements.
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices.
Articulate and present different point of views on various technologies.
Present Architecture deliverables such as Ecosystem and Integration diagrams, BRD, Business Process Flows, Swimlanes, Visios and Mockups.
Exhibit strong executive presence and ability to interact with key project sponsors.
Must have at least 5 years enterprise level experience, within a professional services organization, as a Solution Architect and/or Senior Business Consultant with a leading technology consulting company, delivering moderate to complex ERP, billing, Q2C, QTC, OTC, CPQ and/or salesforce.com solutions (Force.com platform a plus).
Master of Science in Computer Science or in Business preferred.
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation.
Experience in data analysis, conversion and migration, interfaces and reports.
Experience with gap analysis and blueprint development.
Experience with system design using configuration and/or customization, integration, testing and support.
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover.
Experience in Waterfall and Agile methodologies.
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.
Experience managing tasks on multiple projects simultaneously.
Able to travel up to 60% of the time.