Senior Video Editor & Producer

Marketing | San Mateo, CA, United States

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Why Zuora

The vision we started off with stays true to this day: We believe that one day, every company will be part of the Subscription Economy. Our mission at Zuora is to enable all our customers to be successful in the Subscription Economy. This once-in-a-century business model shift drives everything we do – our technology, our community and our people.

Today, Zuora is globally powering subscription businesses in every industry—software, hardware, media, gaming, transportation, construction, healthcare, education, retail, IoT, and many others. We work with train companies in France, office equipment manufacturers in Japan, farming technology companies in the United States, and a myriad of automobile organizations. And we continue to welcome new entrants to the Subscription Economy every day.

Why Marketing at Zuora?

The marketing team is pivotal in sustaining Zuora’s rapid growth across the globe. We are a collection of strategic, entrepreneurial marketeers driving transformational change in the Subscription Economy. We are a design-driven organization that loves to dream up creative ideas outside the box of traditional B2B marketing. We value creativity with a purpose and impact.

About the Role

Zuora’s Senior Video Producer is a critical role in growing Zuora. This role visually brings to life stories about this once in a generation, transformational shift. Success in this role requires a seasoned video producer who has strong storytelling chops and understands every part of the filmmaking supply chain.

Your passion for storytelling inspires you to proactively investigate projects and frame storyline ideas before embarking on a shoot. You love to creatively weave stories that celebrate customers as heroes and breathe life into what might be seen by some as mundane B2B subjects while supporting key messaging. You do not do video storytelling like other B2B video teams – you know how to break the mold without losing the business impact. Plus, you like to collaborate to improve the end result of your video storytelling efforts.

What You Will Do

The Senior Video Producer will bring to life visual stories about the Subscription Economy, Zuora, our customers and partners. This role will help drive our video storytelling strategy and programming and will produce, direct and edit inspiring stories of the Subscription Economy.  Creativity with purpose and precision are critical to the success. You will drive the development of each project from pre-production budgeting through final edits. This role will collaborate across teams to understand project needs and drive alignment to a greater content strategy. This role will also manage the planned Zuora video studio for our new HQ.


Senior Video Producer responsibilities:

  • Actively participate in video strategy and programming
  • Collaborate across organizations to understand needs, objectives and scope projects
  • Concept, plan, direct, produce, and edit external videos for the organization. Must be able to think broadly and creatively to thread effective storytelling that aligns with Zuora’s topline messaging.
    • Zuora corporate and promotional videos
    • Customer success videos
  • Manage projects on schedule and on budget
  • Lead video shoots including hiring and managing camera crews and directing non-professional talent on production days
  • Manage Zuora’s video studio including scheduling, maintaining the studio location and ensuring all gear is properly managed and maintained 

Minimum Qualifications:

  • 10+ years creating video content in a professional environment + a bachelor’s degree
  • You have a passion for storytelling and are excited about collaborating across various teams to create compelling visual content for external audiences
  • A working knowledge and experience across every part of the video production process
  • You’ve been up against tight deadlines, can problem-solve on the fly and know how to gracefully navigate challenging situations
  • Executive presence, excellent communication skills, comfortable working with executives and customers
  • You have a track record of managing successful projects from concept to completion including budgets, scripts, creative briefs, schedules
  • You have experience identifying, hiring, managing a crew for off-site production needs
  • Comfortable working independently to successfully complete multiple projects in tandem
  • Proven experience leading a creative project from pre-production through post
  • Proficiency with cinematography, sound, and video editing software (e.g., Avid, Final Cut Pro, Adobe After Effects, SoundDesign software like ProTools, etc)
  • Must have solid, demonstrable editing skills
  • A track record of producing customer stories, promotional videos and more
  • You know your way around a studio and can manage a physical video facility

Highly valued attributes:

  • Passionate storyteller and media creator
  • Detailed, meticulous and organized
  • Resourceful and creative
  • An appreciation of the value of music in video
  • Grace under pressure




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