Solution Architect (Global Services)
Location : London
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora® platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Munich, Beijing, Sydney, Chennai and Tokyo. To learn more about the Zuora platform, please visit www.zuora.com.
The Solution Architect is a key member of the Professional Services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The Solution Architect plays a lead role during the implementation identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the requirements, and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions.
Design and validate that the proposed solution architecture supports the stated and implied business requirements.
Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices.
Articulate and present different point of views on various technologies.
Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swimlanes, Visios and Mockups.
Exhibit strong executive presence and ability to interact with key project sponsors.
Must have at enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, procurement and/or CRM solutions (Salesforce experience is a plus)
Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it
Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
Experience in data analysis, conversion and migration, interfaces and reports
Experience with gap analysis and blueprint development
Experience with system design using configuration and/or customization, integration, testing and support
Experience in delivering end to end solutions through the entire SDLC – right from running the client facing workshops, design, build, test, deployment, UAT and handover
Experience in Waterfall and Agile methodologies
Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment
Experience managing tasks on multiple projects simultaneously
Able to travel within EMEA up to 30% of the time
Regional Marketing Manager – NEMEA
Zuora is looking for a well-rounded, autonomous hard worker who loves to build relationships and is not afraid to get their hands dirty.
In this role, you will report to the EMEA Head of Marketing and work closely with the extended Marketing team as well as UK and Nordics Sales, Alliances and Customer Success teams to plan and execute a wide range of marketing programs and initiatives to ultimately generate and drive pipeline. You will also be closely aligned with the local sales leaders who are responsible for over 10 sales reps to drive pipeline and bookings for that region.
Based in London, this position is perfect for the confident marketer who is looking to play a leading role in building the Zuora brand and driving pipeline within key accounts. You will work on a range of campaigns across our customer lifecycle to create and accelerate pipeline across all channels: account-based marketing, PR, inbound and outbound digital activities, demand generation, events, and content creation.
As a key member of the growing European Marketing Team, your responsibilities include:
Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
As a Zuora SDR (Sales Development Representative), you are a master of building pipeline (Sales Qualified Leads) within your geography and market segments. You creatively leverage emails, calls, and social selling tools to help customers master their subscription experience and digital transformations. You love customer conversations, evangelizing brands, and are passionate about helping the B2B/B2C business move to subscription-based pricing models.
Desired Skills and Experience: