Engagement Manager, APAC
You are an Engagement Manager with a proven track record of successful enterprise software or SaaS implementations. You take pride in your Billing, ERP, CRM, or Accounting system expertise, combined with strong domain knowledge in IoT, SaaS, Media, Telco, Utilities or complex software deployments. This is encapsulated by a passion for leading and delivering technical solution and business results to your customers.
As the Engagement Manager for Zuora APAC, you will be a critical member of the tight knit team. Your primary mission will be to oversee enterprise level software implementations deployed within the context of larger technical solutions. You will leverage your strong communication and relationship building skills to map, build and maintain stakeholder relationships, as well as integrate and coordinate enterprise project plans from 3rd party implementation partners. Your demonstrated experience as an Engagement Manager or Program Manager, working at the enterprise level to deliver multiple moderate to complex solutions, will enable you to successfully drive the engagement team, and monitor project quality, risk and performance for all Zuora platform/product implementations.
Because you already have experience carrying out end-to-end technical and process transformation with Billing, ERP, CRM, or Accounting system, you will be able to start performing on day one. Your love for multi-tasking will prove useful as you will be responsible for managing the project plans and leading the implementations for one or more projects at a time.
You will be responsible for managing the buy and sell financial metrics, responsible for pre-sales activities, and most importantly you will ensure that the project remains on time, within budget and meets the customer expectation.
Successful Engagement Managers at Zuora have a healthy sense of risk and are able to proactively manage risk prior to failure.
Required Skills and Experience
Nice to Have
About Zuora, Inc.
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®. Tthe Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition. Zuora serves more than 900 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo. To learn more about the Zuora platform, please visit www.zuora.com.