Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.

Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.

Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.

Our mission: to power the world’s best companies to win in the Subscription Economy.

THE OPPORTUNITY / YOUR MISSION

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

Zuora is looking for a Senior Technical Consultant(TC3) to join our Center of Excellence team to help Zuora customers embark on their Revenue/subscription economy journey. The candidate will have an opportunity to develop his/her analytical, product, and technical skills needed around the Zuora Platform, Order to Cash or Quote to Revenue (Revenue, Billing, Payments) domain.  

 WHAT YOU’LL ACHIEVE

• Design and develop platform/product extensions, as per Zuora SAAS delivery methodology, that meets the additional functionality specified by the Client
• Liaise with Zuora Solution Architect in guiding the Customer and Partners to develop certain type of platform extensions
• Develops the knowledge of the programming stack needed for moderate to complex projects
• Writes unit tests per industry and Zuora/Client standards and Unit Tests all code before delivering to the Client with the help of Solution Architect or Senior Resource in the Project
• Learn the skills required to translate business problems into technical solutions as per Zuora product roadmap
• Demonstrate proficiency by consistently delivering technical solutions as per project delivery timeline
• Proactively and independently develops additional technical skills (i.e. learn new programming languages), or as needed for projects and/or Zuora products.
• Communicates (verbal and written) professionally and in the correct business form with team members and clients.
• Pro-actively communicates with project team members with regards to events that might impact the timely delivery of assignments and competing project assignments
• Able to effectively communicate with their Project Manager and team members to find solutions that minimize impacts to project schedules.
• Complete Zuora technical Certifications as per Center of Excellence guidelines
• Contribute to community whitepapers to enhance Zuora’s products and services
• Concurrently work with multiple customers, adjust to changes in priorities, and respond quickly and effectively
•  Manage ambiguity and changing requirements
• Manage self and team members of project by providing technical guidance to them.
• Contribute to the internal organizational initiatives and be a role model for the team.

WHAT WE THINK YOU’LL NEED TO BE SUCCESSFUL

• Bachelor of Engineering (Computer Science) or  similar technical degree
• 6 to 7 years of relevant experience in advanced Java Programming development or Software Consulting
• Good knowledge of Object-Oriented Programming, Software Analysis & Design, Test driven development 
• Working knowledge of one or more current programming languages such as JAVA, Docker, API’s, SQL, PL/SQL, and Oracle, MySQL and Non-Relational Databases like MongoDB
• SQL Scripting knowledge to be able to query data, create complex joins
• Experience in modern web technologies including consumption of RESTful APIs and protocols
• Ability to work in a fast-paced and Agile development environment.
• Using version control systems (e.g., Git) to track the code
• Ability to independently perform use case validation on developed extensions, develop high-quality software
• Expert in writing Technical Design Documents for complex requirements.
• Consulting skills to work with clients, troubleshoot the data issues and to find the solution for it.
• Ability to troubleshoot and debug issues efficiently is highly desirable.
• Knowledge of cloud technologies and Kubernetes infrastructure will be an added advantage.
• Knowledge on integrating Zuora Revenue with other ERP systems (Oracle ERP, NetSuite, Microsoft Dynamics, SAP, Zuora Billing) to pull/push data.
• Knowledge in Quote to Order, Order to Cash and Quote to Revenue business domain

Benefits*

• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off 
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

*Specific benefits offerings may vary by country 

About Zuora 

As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.

Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.

“ZEO” Culture

At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.