Department: Customer Primacy
External Job Title: Subscribed Strategy Group, Senior Strategist
For the last 100 years, companies have operated primarily under a product-centric business model, where the goal was to make, ship, and sell more units. Today, there’s a demand to have products and services delivered on a continual, subscription basis; to upgrade and access new innovations and features constantly. This is the end of ownership and it changes everything. Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo).
Zuora’s leading, cloud-based software solution automates all subscription order-to-revenue operations in real-time for any business. Companies in any industry can launch new businesses, shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, and disrupt market segments to gain competitive advantage.
Our growth story is only just beginning and our Subscribed Strategy Group (SSG) is pivotal in sustaining our rapid growth across the globe. We are looking for a relationship focused, outcome-oriented leaders who can engage and lead the C-Suite at our customers and prospect through their Subscription Economy journey.
The Subscription Strategy Group (SSG) works with many of the world's top companies to recommend transformational strategies to launch subscription services and automate their order-to-revenue operations. Our engagements employ Zuora's industry leading research, value modeling, and other techniques to deliver high-impact recommendations. Today, Zuora is at the forefront of enabling our customers' digital transformation and subscription led-business models. This has fueled the growth of the Subscription Economy.
As an SSG Strategist, you will be a trusted advisor to our largest and most strategic prospect and customers, assisting them to assess their direction, capabilities and needs and help them accelerate their growth with subscription transformations. You will be responsible for building consensus with your the most successful software, hardware, media, telecom and IOT companies and act as a catalyst for action and work closely with our existing customers to iterate and evolve their subscription strategy for next level success. You will partner closely with the Sales team to showcase the services available from SSG and then lead these customer engagements. You will work closely with the Subscribe Institute in best practice and knowledge sharing to both dispense industry leading practices and aggregate new finding from your engagements. Finally, you will be creating and evolving a set of industry leading tools that will improve the value that can be provided by each of the SSG engagements.
Join us and make shift happen!
What you’ll do & achieve:
What you’ll need to be successful:
Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.
At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.
Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.
At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.
To learn more visit www.zuora.com