Solution Architect

Global Services | Chennai, Tamil Nadu, India

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Hello world! We’re Zuora

Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-cash process, including billing and revenue recognition.

 

At Zuora, every employee is the CEO of their career and leading our mission are over 1,200 passionate and innovative ZEOs who value freedom, responsibility and accountability in equal measure because they have the capacity to make shift happen. Our culture isn’t an empty branding effort – our ZEOs love working here and it shows in our 4.5+ rating on Glassdoor. We take it very seriously. We encourage our employees to be curious, creative, and stay focused on our shared mission of enabling our customers to be successful.

 

Zuora serves more than 1,000 companies around the world, including Box, Komatsu, Rogers, Schneider Electric, Xplornet and Zendesk. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Frisco, Denver, San Francisco, London, Paris, Beijing, Sydney, Chennai and Tokyo.

The Solution Architect work closely with the Professional Service team and clients to ensure revenue accounting requirements are accurately configured/customized for Zuora’s RevPro implementation projects. To be successful in this role, you must have strong working knowledge of ERP applications, namely NetSuite and Microsoft Dynamics/AX/Navision. You must also have strong technical skills with programming to assist Zuora Service team to successfully integrate a client’s upstream and downstream systems with RevPro. We are looking for someone who has excellent problem-solving skills and enjoys working in a challenging and fast-paced environment to support our continued success and growth

Job Responsibilities

  • Conduct requirements gathering and analysis sessions with clients.
  • Perform FIT GAP analysis on the Business requirements with Zuora RevPro functionality.
  • Translate requirements into functional design documents, review and critique both functional and technical designs.
  • Configure Zuora RevPro to meet Business requirements. 
  • Design / develop unit test cases expected results as per business requirements and processes.
  • Prepare mock data to mimic Clients business scenarios and perform unit testing.
  • Design custom solutions / workarounds for identified GAPs.
  • Assist with Clients ERP integration with RevPro, and provide guidance on upstream changes
  • Lead Conference room pilot session with Client’s business and IT team.
  • Assist Client during User acceptance testing and resolve issues.
  • Design, develop and deliver Revenue desktop procedures to assist client in RevPro performing and utilizing Zuora RevPro functionality.
  • Assist in architectural and integration design to integrate client ERP system with Zuora RevPro.
  • Address scope creep through change order management in a proactive manner.
  • Facilitate large group meetings with diverse sets of project stakeholders.
  • Develop training materials and conduct end-user training.
  • Requirements

Qualification & Experience:

Bachelor’s degree or foreign equivalent in Business Administration, Information Technology, Engineering, or a closely related field.

5 years of progressive experience in the same or similar occupation.

Skills:

 

  • Minimum 5 years of customer-facing solution delivery and/or business consulting experience.
  • Experience with solution implementation in the areas of order-to-cash, finance, and accounting.
  • Experience in Revenue will be an added advantage.
  • Hands-on expertise in NetSuite and Microsoft ERPs like Dynamics 365, AX, Navision.
  • Hands-on experience in integration tools like Dell Boomi, TIBCO, MuleSoft would be added advantage
  • Knowledge of Oracle or SAP will be an advantage
  • Experience in ASC 605 & 606 is a plus.
  • Experience delivering multiple moderate to complex technical solutions at the enterprise level and an understanding of the foundational cycles of solution implementation.
  • Experience reviewing and critiquing both functional and technical designs.
  • Experience conducting requirements gathering and analysis sessions with clients and developing training materials and end-user training.
  • Experience in integrating financial data across enterprise level applications is an added advantage.

At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an equal opportunity employer committed to creating an inclusive environment for all.

 

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