Product Owner - Corporate Systems

Business Technology | Redwood City, CA, United States

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OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).

THE TEAM

Corporate Technology

THE OPPORTUNITY (AKA: Why you want this role over any other out there) 

Zuora is currently seeking a Product Owner – Corporate Systems. The primary purpose of this position is to partner with the Finance, Human Resources, Workforce Management, and other Corporate functions to identify opportunities, requirements, and deliver process and technology change to support the growth of business partner initiatives and programs. 

This role is accountable for the governance, design, development and support of enterprise software solutions (both packaged and custom developed applications). Specific accountabilities include providing for IT strategy, delivery and support of Finance, Human Resources, and other support Corporate functions.

OUR TECH STACK: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS 

WHAT YOU’LL ACHIEVE

  • The role is the overall technology lead for the Corporate business teams and covers the business relationship management (BRM) and system delivery lead as well as overseeing the application production support.   The role is supported with a mix of project managers, architects, analysts and developers. 
  • Lead Finance capabilities partnering with the business and technology teams to develop strategy, lead initiatives, and provide support for Netsuite, Blackline, Coupa, WorkDay, and other systems.
  • Develop strong working relationships with key business stakeholders and work to understand business strategy and align project work with business goals and objectives.
  • Manage strong partnerships with vendors to understand and influence their roadmaps and find the best value and leverage from their resources.
  • Recommend and develop/implement global solutions that meet business requirements and are in line with IT Strategy.  
  • Ensure the least cost systems landscape, maximising the out of the box capabilities with minimum customisations yet yielding the highest business value.
  • Oversee internal and external project teams to ensure all aspects of the Software Development lifecycle are followed during project execution.
  • Lead major business partner technology initiatives bringing modern best-practice delivery methodologies. 
  • Manage and oversee the maintenance of existing applications and align business priorities with resource availability to ensure the timely roll-out of features and functions that provide the most benefit to stakeholders.
  • Establish strong internal and vendor-supported functional and technical teams aimed at delivering quality projects and enhancements in line with business needs.
  • Responsible for leading and managing projects, governing internal and external resources, budgets, and project delivery. Provide input and leadership in project planning and roadmaps.

 

WHAT YOU’LL NEED TO BE SUCCESSFUL

  • Bachelor’s degree and/or equivalent experience in Information Technology, Computer Science or Business Management
  • 8-10 years of experience managing, executing, and delivering Finance, and other Corporate Supporting solutions and applications with a focus on business functionality and business process
  • 8-10 years of experience in managing complex IT projects and overseeing internal and external project resources
  • Experience soliciting, developing and overseeing the documentation of business requirements
  • Experience with Q2C, ideally with subscription experience
  • Experience overseeing formal planning, tracking, and reporting on project and staff performance
  • Strong written, verbal, and presentation skills
  • Experience working with senior IT leadership in a strategic context
  • Strong knowledge and application of the full SDLC processes and methodologies
  • Ability to build and maintain effective partnerships with senior business leaders

Preferred System Experience:

  • Netsuite (in the context of a public company)
  • WorkDay
  • Coupa
  • ADP or other payroll systems
  • Zuora Billing
  • SFDC

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. 

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