Zuora Appoints Former Atlassian, Google Leader Erika Trautman as Chief Product Officer to Further Advance AI Innovation Across Finance
Trautman will guide Zuora’s product strategy, helping companies navigate AI monetization, put agentic finance to work, and accelerate quote-to-cash transformation
FOSTER CITY, Calif., August 4, 2026 – Zuora Inc., the leading monetization platform and system of record for quote-to-cash, today announced the appointment of Erika Trautman as its Chief Product Officer. Trautman now reports to Founder and CEO Tien Tzuo, leading global product strategy and innovation.
As AI changes what companies sell, how customers buy, and how revenue is generated, Zuora is accelerating product momentum across three critical areas:
- Turn AI offerings into revenue: Zuora’s AI Monetization Suite helps companies model AI pricing, launch flexible offers, and connect usage, billing, and revenue, tailored to rapidly evolving business moels
- Bring AI directly into finance workflows: Zuora AI powers agents across quote-to-cash, supercharging productivity inside the systems finance teams already trust
- Go live in weeks: Milo, Zuora’s implementation agent, takes companies from decision to go-live in weeks with up to 80% fewer resources
Trautman joins Zuora to carry this expansion forward. With more than 15 years of technology experience, Trautman has driven product innovation and scaled enterprise solutions across applied AI in video, collaboration, productivity, and social media management software. Most recently, she was Chief Product Officer at Sprout Social, where she drove the next wave of AI-powered innovation in social media management for business.
“Erika has built and scaled category-defining products at the exact moments when markets were changing fast,” said Tzuo. “Her blend of product depth, founder’s instincts, and customer-first leadership is exactly what this moment demands. That leadership will be critical as we help companies move from experimenting with AI to operationalizing it across finance.”
Prior to Sprout Social, Trautman was SVP and GM of Product at Atlassian, where she led the Work Management Portfolio and launched Atlassian’s first LLM-powered features in Confluence. Before that, she was a Product Director at Google, leading Google Drive and the Google Editors suite. Previously, she was the Founder and CEO of Rapt Media, an interactive video technology company that was later acquired by Kaltura, a leading enterprise software and AI-powered video experience platform.
“AI is rewriting how companies sell, grow, and make their finance teams more productive,” said Trautman. “That is where Zuora shines. Customers already trust us with systems where pricing, billing, collections, and revenue have to be accurate every time. We have a rare opportunity to define how AI changes monetization across quote-to-cash, and I look forward to building on that foundation.”
About Zuora, Inc.
Zuora provides the leading monetization platform and system of record for quote-to-cash, helping companies operationalize complex revenue models, including subscription, usage, hybrid, and AI-driven pricing, without breaking finance. As AI changes what companies sell, how customers buy, and how revenue is generated and managed, Zuora’s flexible, modular software solutions help businesses adapt pricing and packaging, billing, payments, and revenue recognition to support increasing scale and complexity. Customers around the world, including BMC Software, Box, General Motors, The New York Times, Schneider Electric, and Zoom use Zuora’s unique combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA, and APAC. To learn more, please visit zuora.com.
© 2026 Zuora, Inc. All Rights Reserved. Third party trademarks mentioned above are owned by their respective companies. Nothing in this press release should be construed to the contrary, or as an approval, endorsement or sponsorship by any third parties of Zuora, Inc. or any aspect of this press release.
Media Contact
Margaret Juhnke