Talking Leadership with IBM, Microsoft, and Coursera

Last week I had the opportunity to participate in a great Fortune Executive Leadership Roundtable called “Capitalizing on the Subscription Economy.” It was hosted by Fortune Senior Writer Phil Wahba, and included Sarah Bond, Corporate Vice President of the Gaming Ecosystem at Microsoft, Shravan Goli, CPO and GM for Consumer Business at Coursera, and Bob Lord, Senior Vice President […]

Subscription Economy News: Week of 11/24/20

Subscription Business Model - Wild West

Every week, we bring you the top stories and analyses from the global Subscription Economy. Fortnite getting a subscription service, Fortnite Crew Excerpt from an article by Austen Goslin on Polygon Epic Games is adding a new subscription service to Fortnite, the company announced on Tuesday. The service will be called Fortnite Crew, and it will […]

What Will Travel Look Like Next Year?

Did you know that the largest evacuation effort of British citizens since Dunkirk happened just over a year ago? Over 150,000 British citizens were left stranded abroad after Thomas Cook Group, one of the world’s oldest travel agencies, went into liquidation on September 23, 2019. Over 21,000 people lost their jobs overnight, and the UK’s […]

The New Normal: CPG’s Return to the Customer

This article by Zuora’s VP of Customer Business Innovation and Chair of the Subscribed Institute, Amy Konary, was originally published in Retail Touchpoints The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. And within […]

Subscription Economy News: Week of 11/16/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. How to succeed in the subscriptions business Excerpt from an article by Robert Hackett on Fortune The virtues of subscription-based businesses are well known. They provide recurring revenue, resiliency in the face of crises (like the coronavirus pandemic), and they inspire […]

Q&A with Zuora CIO Paul Heard

By: Daisy Hernandez, SVP of Strategy and Operations at Zuora   Today, CIOs have become much more strategic in serving as the backbone of customer and employee success. Launching and scaling a reliable IT infrastructure is critical to embodying the resilience and agility needed to support long-term growth and a competitive advantage in any economic […]

Disruption & Transformation with Omar Abbosh

This week I’m talking about disruption and transformation with Omar Abbosh, Corporate Vice President of Cross-Industry Solutions at Microsoft and Zuora’s newest board member. He joined Microsoft in June 2020 following 30 years at Accenture, driving strategic initiatives and digital transformation of leading companies around the world. Mr. Abbosh is the co-author of “Pivot to […]

Subscription Economy News: Week of 11/09/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. BMW’s Offering Subscription-Based Speed Trap Warnings Excerpt from an article by Mack Hogan on Road and Traffic BMW is offering yet another subscription service. This time, the company is allowing you to subscribe to speed trap warnings. Using the car’s infotainment […]

The era of the ‘home subscriber’

This article was originally published in El País by Sandra López Latvian.   Think for a moment about the number of services you are subscribed to. Netflix, Amazon, Spotify, HBO, Google Drive, Dropbox, Tinder, Office 365, PlayStation, Disney Plus, Apple TV? It is just the window of a gigantic back room. The subscription economy is advancing unstoppably across […]

The Unbundling of the Automobile

Appropriately enough, the first mobile phones were car phones. Lars Magnus Ericsson (yes, of that Ericsson) developed the first car phone prototype in 1910, which he and his wife used on long drives through rural Sweden. It had a hand-crank and came with two long poles that you attached to nearby telephone wires. It wasn’t […]