Oh My Gourd! Halloween at Zuora 2020

Halloween at Zuora is a big deal! And, while our ZEOs might not be in the office, we still rolled out creative vibes for one of our most important traditions, the Zuora Halloween costume contest. This year, we did things a little differently given our remote work setting.  All ZEOs and their families were invited […]

More Inclusive Economies

This week I’m very happy to chat with Zuora’s new Chief Diversity Officer, Valerie Jackson. Valerie has been leading inclusion and talent initiatives in global companies for nearly 15 years. She most recently ran Global Inclusion and Diversity at Procore Technologies, and got her start leading D&I initiatives at Sutherland Asbill & Brennan LLP in […]

BCG’s John Pineda on Subscription Pricing Strategies

Select Excerpts from Subscribed Podcast John Pineda is Partner-Director at the Boston Consulting Group. He’s a core member of BCG’s Technology, Media, and Telecom as well as Marketing, Sales, and Pricing practices. John is an expert in pricing model transformation, monetization of digital platforms, and pricing to value to improve core business profitability. He has […]

Subscription Economy News: Week of 10/26/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. Ubisoft’s subscription service comes to Stadia and Luna Excerpt from an article by Romain Dillet on TechCrunch Ubisoft originally announced its subscription service back in June. Today, the company is rebranding the service from UPlay+ to Ubisoft+. The service is also […]

Q&A with Zuora Chief Diversity Officer Valerie Jackson

Here at Zuora  we believe that subscriptions and subscription platforms have the power to provide easier and more equitable access to products and services when and where we need them. We are witnessing a democratization of everything from software and entertainment, to food and fitness. Wherever you live, whoever you are, you can find and […]

Twilio & Customer Signals

Last week Twilio spent $3.2 billion in stock to buy Segment, an API platform that helps companies make sense of their customer data. Twilio wants to help companies understand that information more effectively, so they can use Twilio’s API capabilities in order to orchestrate better customer experiences. This acquisition represents a smaller battle in a […]

Meet Katherine Travis, Sales Engineer & Z-Awesome Winner 

Every quarter we recognize exceptional ZEOs with our peer nominated “Z-Awesome Award.” These individuals are entrepreneurial, creative and truly embody the spirit of a ZEO. They see the bigger picture and want to make the company better and they’re doing it the right way; not by working harder and spinning wheels but thinking of the […]

Subscription Economy News: Week of 10/19/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. Google Photos revives its prints subscription service, expands same-day print options Excerpt from an article by Sarah Perez on TechCrunch Google Photos is reviving its photo printing subscription service and introducing same-day prints. The company earlier this year had briefly tested […]

Have you made a plan to vote?

For a number of reasons, I think we can all agree this year has been a difficult one.   As a company we’ve found ourselves becoming more vocal about, and participating in, a national dialogue around what our role is in ensuring the U.S. is a just and equitable place to live. We strive to […]

Why Disney’s Reorganization is a Lesson for Every Media Company

About five years ago I bumped into Greg Hywood at the airport. Greg was then the CEO of Fairfax Media (which is now called Nine Entertainment), one of the biggest media companies in Australia: newspapers, magazines, radio stations, websites, streaming services, etc. Greg was coming off a transformational year: newspaper ad rates were dropping, paywalls […]

Subscription Economy News: Week of 10/12/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. Walmart will spread Black Friday deals over multiple days as retailers try new ways to drive holiday traffic Excerpt from an article by Tonya Garcia on MarketWatch Among the many COVID-19-related changes to this holiday shopping season, retailers are moving away […]

Every Day is Prime Day

Last week, Amazon announced that Prime Day this year will be October 13-14th, and the retail industry cheered. For those not following along, Amazon’s Prime Day is usually in July. But given the strangeness of 2020, Amazon decided to put Prime Day on hold as they focused on solving the logistical challenges they were facing. […]