Do You Trust Twitter Enough To Subscribe?

Are you a Twitter user? Congratulations! Not only are you making the company around $50 a year from its advertising business, but you’re also helping to provide much of the content that makes that advertising business possible! In a just world, social platforms like Twitter and Facebook should be paying us a monthly dividend for […]

Zuora Increases Payment Processing Throughput 100x

Zuora’s engineering team is excited to share Notes from the Lab, where we talk about new functionality and improvements that will enhance the customer experience. A seamless payment runs process is an integral part of a subscription company’s collections lifecycle. While this may seem like a painless operation, it is no easy task for a […]

Happy National Intern Day!

By Anastasia Breeze, Corporate Communications Intern With two-thirds of the summer down, Zuora is rounding out the month with National Intern Day 2020! Given such an uncertain and unprecedented summer this year, it is no doubt that Zuora’s interns are grateful for the opportunity to learn, grow, and make shift happen. We caught up with […]

IoT Subscriptions for Manufacturers Grow Through the Pandemic

This article was originally published in Design News by Rob Spiegel Looks like manufacturers are making the most out of data collection. They’re using subscription services to monitor their plant equipment as well as monitoring their products once they’re out in the field. During the pandemic, these data collection and management subscriptions are doing surprisingly […]

Subscription Economy News: Week of 07/27/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. Fidelity’s $3 challenge to Schwab: The latest twist in digital advice subscription pricing Excerpt from an article by Ryan W. Neal on Financial Planning Fidelity Investments is the latest brokerage firm to embrace a subscription fee pricing model for digital advice. […]

Meet the InternZ 2020

By Christian Keegan, Employee Communications Intern The offices of our summer 2020 interns look quite different than ever before. Kitchen tables, bedrooms, even backyards and barking dogs are standing in for Zuora desks, snacks, and in-person team meetings. For the first time ever, Zuora interns met over Zoom, not a hot cup of coffee in […]

The New Back Office: A Conversation with Megan Murray of eMoney & Fidelity

Our ongoing CFO series continues with an interview with Megan Murray, Head of Finance at eMoney, a financial planning platform for financial advisors and firms. Prior to joining eMoney, Megan spent fourteen years at Fidelity, thriving in multiple financial roles across the organization. Megan earned a bachelor’s degree in accounting from Villanova University and an […]

Imagine 10x Faster Bill Run Times

Zuora’s engineering team is excited to share Notes from the Lab, where we talk about new functionality and improvements that will enhance the customer experience. Billing is an important, often underappreciated part of your customer experience. Accuracy and timeliness are paramount. When billing processes go smoothly, nobody notices. When things go wrong, ongoing challenges can […]

Subscription Economy News: Week of 07/20/20

Every week, we bring you the top stories and analyses from the global Subscription Economy. SoundCloud’s founders have launched an e-bike subscription service called ‘Dance’ Excerpt from an article by Sam Shead on CNBC The founders of music streaming service SoundCloud, Eric Quidenus-Wahlforss and Alexander Ljung, have launched a new electric bike subscription start-up called “Dance” […]

The COVID-19 Response Playbook

As the COVID-19 crisis continued to affect the economy, subscription businesses prove their resilience in this recession by focusing on a set of strategies to retain existing subscribers and grow customer lifetime value (LTV). In working with companies to respond to COVID-19, three common responses emerged as companies assessed the proper business response and did […]

How Adobe Defined the Modern CFO

This is the second part in a two-part interview series with Mark Garrett, the legendary ex-CFO of Adobe. Under his guidance as Executive Vice President and CFO, Adobe completed the fastest transition to a cloud-based subscription in the software industry. In this section, we’ll hear Mark’s thoughts on the role of the modern CFO.    […]