Tech Upgrades Key to New Revenue Recognition Rule Transition

Let’s play a game of good news/bad news/important news. Good news: The newly converged revenue recognition guidelines offer an excellent opportunity for companies to employ and benefit from the much improved technology advances for financial systems. Bad news: Software solutions are as good as the standard upon which they’re based and as anyone who has followed the twists […]

Customer Success is Eating the World: 5 Themes

Last week, I had the pleasure of being a fly on the wall of recently acquired Frontleaf’s Customer Success Radio podcast hosted by Rachel England and Tom Krackeler with special guest, Nick Mehta, CEO of Gainsight. You can access the podcast, Customer Success is Eating the World, immediately below. Tune in to hear Nick’s take on […]

Customer Experience and a New Model for Subscription Maturity

How do you design great customer experiences? There’s no silver bullet but it’s an important topic for subscription businesses to think about. Zuora hosted a webinar last week with IDC on the 5 phases to deliver the right customer experience – see it on-demand here. Joining me were Amy Konary, IDC Research Vice President, and […]

IFRS Convergence Roadmap for Indian Companies

Subscription Business

By Saloni Madhok, Marketing Manager at Zuora We delve into the newly converged revenue recognition guidelines as it relates to the country of India. Following today’s introduction, we will feature upcoming items on the impact to the country’s automobile industry and the dilemma of timing. The country’s Ministry of Corporate Affairs (MCA) along with other government […]

Webinar: How to Build a Billion Dollar Run Rate

Webinar – Tuesday June 30, 2015 @ 11:00a PT/2:00p ET “How do you build a billion-dollar business?” I get asked this question a lot, probably because of my background.  As the first CMO of Salesforce.com I was part of building that company from ten guys in a room to a billion-dollar run-rate.  As the CEO […]

Why The Cord-Cutters Are Saving The Cable Industry

Cord-cutting may be the best thing that has ever happened to the cable industry. That might sound like counterintuitive assertion right now (a Google search on “cable industry” prompts the autocomplete suggestion “dying”), but smart Multi-System Operators like Rogers, Comcast and Time Warner stand to benefit enormously from the shift from to coax to ethernet. […]

How the Academy Came to Life @ Subscribed 2015

We are less than a month beyond Subscribed 2015 in San Francisco and we’re still trying to catch our breath. 2500 executives from modern businesses large and small swarmed the halls of the Hyatt Union Square to exchange ideas on what it takes to become a killer subscription business. But the team behind the Academy […]

Revenue Practices for Tech Firms in the Spotlight

Prominent technology firms are in the news and not about a life-altering app launch or in-house perk elaborate enough to make a millennial smile. Nope, as we alluded to earlier, it’s the federal attention given to their financial reporting practices, with revenue drawing the brightest spotlight, a practice quickly becoming the industry norm. As reported in Fortune recently, […]

The Best 183 Words on IOT You’ll Read This Month

There’s a lot of hype around IOT. A lot of statistics. Big companies like Cisco, Goldman Sachs and Intel are are putting a lot of money behind it. Everyone seems to concur that it’s important, but most of the attention right now seems to be focussed around the physical stuff: connectivity, sensors and features. That’s […]

Webinar: 5 Phases to Deliver the Right Customer Experience

Wednesday, June 17 @ 10:00am PT/1:00pm ET. Register Now. “For decades, industry has been focused on convincing buyers that they need to own more stuff. The traditional focus of a product supplier and its value chain is to transfer ownership of the product to the customer. But, today’s customers are looking for access to positive […]

Research: New Revenue Recognition Guidance Highlights Need for Software over Spreadsheets

Bringing the new revenue recognition standards to light required years of hard work; implementing them successfully will require a more sophisticated and error-proof solution than spreadsheets, according to new research. Fueled by benchmark findings demonstrating the misconceived reliance on desktop spreadsheets in a corporate setting, including a 35% data error frequency, advisory services firm Ventana Research highlighted […]

Hear It from the Experts: New Guidance Budgeting and Planning Needs to Start Yesterday

We’ve hit the one-year mark since the Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB) announced the newly converged standards for revenue recognition and, as you’re likely well aware, a lot has happened. Wheels are in motion for both governing boards to delay the effective date by a year as many facets […]