Zuora’s platform and engineering strategy leverages industry-leading technologies and best practices. It’s worked, and Zuora’s constant innovation has led to a market-leading solution that is superior not just in product features, but also in:
Network security protocols
Application encription and continuous security testing
Logs and regular tests for vulnerability
Handling of PCI compliant and encripted user data
Access defined by customized roles and IP address restrictions
Granular user permissions for various processes
Email notifications routed through your own email server for more control
2-step authentication for user security
Segmented and restricted data visibility for multiple business units
Our platform is hosted on two state-of-the-art data centers, located in two separate disaster zones, that are 100% synchronized. Facilities are monitored 24/7 by a security staff. We are dedicated to high standards for both redundancy and data recovery.
Sub-second data replication across all data center facilities
Industry-standard backup and storage protocols
Backups are tested on a regular cadence, often daily, at a minimum weekly
Quarterly mock failover exercises
Zuora’s core platform has been architected from the ground up to organically scale to massive volumes.
On average, the response time for Zuora’s synchronous transactions range from 5ms to 300ms. These transactions include the real-time creation of new subscriptions and changes to existing subscriptions. The system is benchmarked to process 375 orders per seconds per tenants.
Zuora’s system architecture and application are designed to scale horizontally at the web/application level, messaging infrastructure level and at the database level.
Zuora’s open APIs, consisting of REST APIs and SOAP APIs, help integrate your Zuora tenant into other systems. Regardless of what CRM, general ledger, or self-service system you are currently using, Zuora can easily plug into your IT architecture and help get your business up and running