New Features

Payment Operations, Including Refunds

The ability to handle refunds and credits accurately and promptly are key tools for improving customer satisfaction and reducing churn. Managing these properly is important, which is why our functionality includes:

Maintain Control and Financial Auditability
Our solutions allows only authorized users to issue refunds.

Respond Quickly to Customers
Customers are now automatically refunded directly to their credit card.

Prevent Errors
The intuitive user interface ensures that users see all transactions that impact an invoice including payments, refunds, and adjustments when dealing with billing inquiries.

Clearly Communicate to Your Customers
All payments, refunds, and credits that impact their balance can be made visible to end customers on their invoices.

Z-Force 360 Enhancements

We've improved our native SFDC integration to support:

Scheduled Sync
This ensures the data the users see, is up to date by automatically synchronizing the latest data between Zuora and SFDC.

Performance Improvements
Now customers with large amounts of data can synchronize their data in a fraction of the time.

Invoice Improvements

We've made more and more data available on our invoices to allow customers the greatest flexibility in presenting to the customer exactly the information they need.

Unified Transactions Table
Now you can see all transactions that have been applied to a specific invoice, creating an "at a glance" view of the exact status of the invoice.

Charge Sorting
By sorting all charges on the invoice, it's now easier than ever for bill recipients to understand what exactly they're being billed for.