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Cloud 9 Eliminates QuickBooks and Implements Z-Billing with Ease

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Our SaaS business has unique billing requirements—we invoice customers monthly, quarterly, and annually, we accept credit cards, and one day we’d like to automatically provision our on-demand analytics service. With these requirements, and new customers signing up daily, QuickBooks just wasn’t going to cut it. Z-Billing was the only solution that could support and scale with our subscription business—and the implementation was a cinch. 

Company Background

Cloud9 Analytics delivers easy-to-use business intelligence applications directly to sales, marketing, and support organizations as a service over the Internet. The Cloud9 Pipeline Management Suite reduces revenue risk, increases team productivity and provides shared visibility for collaboration at every level of the sales organization. This on-demand business intelligence application delivers complete pipeline visibility to sales teams, anytime and anywhere - including critical real-time information on "what's changed."

Business Challenge
  • Current billing system falls short in subscription-based business requirements: monthly, quarterly, and annual billing, credit card transactions, automatic provisioning of services
  • Labor-intensive billing process won’t scale with the growing customer base
Solution
  • Selected Z-Billing because it supports the billing requirements of their subscription business, including monthly, quarterly, and annual invoicing via email, credit card processing, and automatic provisioning of services
  • Z-Billing automates billing and replaces QuickBooks, which requires a labor-intensive process of printing and mailing invoices each term
  • Z-Billing will scale with Cloud 9’s expanding customer base and generate key reports for better insight into the business
Results
  • A painless Z-Billing implementation saved Cloud 9 the cost of purchasing and installing an expensive accounting software suite, resulting in a higher, quicker ROI
  • Z-Billing generates key reports that provide better insight for making business decisions
  • Z-Billing saves precious time and resources by replacing an expensive, manual billing process with an automated, scalable solution