InsideView is known as the leading provider of sales intelligence used by 100,000 sales professionals and over 1,000 market-leading companies. Their aggressive growth since 2005 has resulted in a measure of mindshare disproportionate to its size, with firms interested in SaaS-based tools for helping sales improve productivity and effectiveness.
It was clear InsideView needed a new offer that addressed their demand without stifling resources. The answer? SalesView Pro - a fully self service offering where website users could sign up directly without any intervention from InsideView’s sales team. But there was a problem. Prior to the launch of SalesView Pro, InsideView was knee deep in a manual contract-to-invoice process where the finance department had to rectify contracts and billing information across several different applications. This process was not only time-consuming and inefficient, but it was prohibiting them from scaling with their rapidly growing business.
Zuora provided the missing link. Zuora replaced InsideView’s manual billing process with a fully automated subscription commerce, billing and finance solution -- laying to rest their manual contract to invoice process, and providing a single system for all customer subscriptions, billing and payments. With a solid subscription management platform as their foundation, InsideView brought SalesView Pro to life by enabling auto-provisioning and self-service. And with Zuora’s native force.com application Z-force, their entire organization had visibility in the state of each subscription.
The big take-away? Within days of launching SalesView Pro powered by Zuora, InsideView added 1,000 new seats without additional investment in finance or sales headcount. Today, InsideView has the tools to support an expanding product line and ultimately scale to meet their growing market demand.
“If we didn’t have Zuora, we would not be able to offer a self‐service product line.” Lisa Bailey, VP Business Operations
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