MEET THE MANAGEMENT TEAM

Tien Tzuo, Founder and CEO

Tien Tzuo joined Zuora after 9 years at salesforce.com. Tien was one of the “original forces” at salesforce.com, which he joined in 1999 as the 11th employee, when the company was still operating out of a house on Telegraph Hill in San Francisco. In his 9 years at salesforce.com, Tien built salesforce.com’s original billing system and held a variety of executive roles in salesforce.com’s technology, marketing, and strategy organizations, including building out the product management & marketing organization, serving as Chief Marketing Officer for two years, and most recently as Chief Strategy Officer.

Tien personally oversaw the vision, direction, and design of the first 17 releases of salesforce.com’s award winning product line, including overseeing the launch of salesforce.com and the AppExchange. In 2004, Tien was named CMO of the Year Finalist by the CMO Council and BusinessWeek Magazine. Tien is also widely recognized as one of the thought leaders in the software-as-a-service industry. His podcast on the Secrets of Salesforce is widely cited and has been downloaded over 250,000 times since it was first published.

Prior to salesforce.com, Tien was at CrossWorlds Software, where he launched CrossWorlds' Telecommunications business unit focused on integration with billing systems such as Portal, Kenan, Amdocs, and MetaSolv, and at Oracle Corporation where he managed several of Oracle's largest Telecommunications accounts, including MCI, NYNEX, Bell Atlantic (now Verizon), and AT&T. Tien holds a bachelor’s degree in electrical engineering from Cornell University and a master’s in business administration from the Stanford Graduate School of Business.

K. V. Rao, Founder and President

K. V. founded Zuora after five years at WebEx Communications where he reported directly to the founder and President with strategic marketing and business development responsibilities and played a key role in the growth of this successful start-up. Prior to WebEx, K. V. worked in sales and customer support at SGI. He started his career as the proverbial rocket scientist (Associate Scientist) at NASA and then spent several years developing products at General Motors. K. V. obtained his Ph. D. in Engineering from Iowa State University, an M. S. from the University of Missouri-Rolla, and a B. Tech from IIT, Bombay. K.V is a US patent-holder in computing technology.

Cheng Zou, Founder and CTO

Cheng is a veteran of several enterprise software companies with a track record of architecting and building highly reliable and scalable software products. At WebEx, Cheng architected and led the implementation of its order-to-cash OSS system that manages order entry, contract management, order provisioning, rating and billing, and customer accounts. Before WebEx, Cheng was co-founder and CTO of BeyondWork, where he architected its employee reward and recognition solution that is still being used several years later. Cheng’s prior experience includes stints at Postini, Annuncio Software, Remedy, Oracle, and Plexus Software in senior development roles. Cheng obtained his M. S. in Computer Science from Indiana University, and a B. S. degree from Beijing University.

Gary Hagmueller, CFO

Gary Hagmueller is the chief financial officer for Zuora, Inc. and brings an extensive background in subscription management, billing and financial operations. Hagmueller has worked in a variety of software, telecom and ecommerce companies in executive roles. Having helped raise and manage nearly $100MM in venture and debt funding, he has been a frequent presenter on topics such as financial best practices for emerging technology firms, subscriber valuation, fundraising for startups and growth-company business planning.

Prior to joining Zuora, Hagmueller was CFO of KnowNow, a Kleiner Perkins backed enterprise software firm where he raised over $17MM in funding, managed the firm's G&A functions and drove corporate development. Prior to KnowNow, Hagmueller was VP of finance and operations for Vinfolio, where he built the infrastructure that took the firm from pre-revenue to market leader in collectible wine software, service and e-commerce. He also served as senior director of finance for RouteScience Technologies, a Benchmark / Sequoia backed adaptive routing software developer. Hagmueller was also the director of corporate development for NorthPoint Communications, as well as held various business and corporate development roles at GTE, Verizon, and Pacific Bell.

Hagmueller received an MBA in Finance from the Marshall School of Business at the University of Southern California, where he was named Sheth Fellow at the Center for Communications Management. He also holds a bachelor's degree with honors in Business from Arizona State University.

Mike D’Onofrio, Vice President of Worldwide Sales

Mike D’Onofrio is Vice President of Worldwide Sales for Zuora. He is responsible for creating and driving the organizations overall sales strategy, and for ensuring that the sales organization clearly conveys the unique value that Zuora delivers to its’ clients and partners. Mike brings over 20 years of sales and sales leadership experience to Zuora.

Mike spent the majority of his career in the SaaS space, starting with SaaS innovator ADP. While at ADP, Mike sold and led teams in small business and SMB. As Area Vice President, his teams consistently averaged 20% annualized growth over a 10 year period. He was one of the early leaders in ADP’s successful Major Accounts segment that has dominated the SMB space for outsourced HR, finance and compliance services.

Prior to joining Zuora, Mike was Vice President of National Accounts at Cisco/ WebEx. His teams were responsible for selling WebEx collaboration solutions into the Enterprise Market with both direct and channel sales. In this role, he successfully turned around a fledging sales unit in a little over 6 months. Under his leadership, National Accounts achieved record results and was able to emulate the success that had been achieved by WebEx in SMB.

Mike started his career selling in New York City. He currently resides in the Bay Area and has bachelor’s degree in Business Administration with concentration in Marketing from California State University, Northridge.